Re: Complaint ID [redacted] [redacted] Order # [redacted] Dear Mr [redacted] , This order was submitted to us through [redacted] on July, As per our agreement with [redacted] , all our orders must be shipped out to the customers within hours of us receiving the ordersTo accommodate this lead time, most of our orders are processed directly from our distributor to the customers, which make it difficult for us to cancel an orderTo make sure we provide exceptional customer care, we are in the process of implementing a delay between us and the distributors to give our customers one hour to cancel an order after it is placedThis information will also be updated on our Terms and Conditions once it is executedWe sincerely apologize to MrSchulte for this inconvenience and we have submitted a request to Walmart to credit this order in fullWe appreciate your support and feel free to contact me if you have any questionsSincerely, Estela [redacted] Operations Manager [redacted]
Dear Mr [redacted] , This order of “Pool Paint – Semi-Gloss – White” was submitted to us from [redacted] on May 16, After a thorough review, we have realized that Mr [redacted] only received half of his orderUnfortunately, this item is no longer available through our supplier, so we are unable to issue a replacement for the missing half of the orderWe sincerely apologize for this error and for any inconvenience we might have caused to Mr [redacted] We have issued a full credit to Mr [redacted] through [redacted] for his purchase and are allowing him to keep the item that was received Thanks for your support
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Re: Complaint ID [redacted] [redacted] Order # [redacted] Dear Mr [redacted] This order was submitted to us through [redacted] on July, As per our agreement with [redacted] , all our orders must be shipped out to the customers within hours of us receiving the ordersTo accommodate this lead time, most of our orders are processed directly from our distributor to the customers, which make it difficult for us to cancel an orderTo make sure we provide exceptional customer care, we are in the process of implementing a delay between us and the distributors to give our customers one hour to cancel an order after it is placedThis information will also be updated on our Terms and Conditions once it is executedWe sincerely apologize to Ms [redacted] for this inconvenience and we have submitted a request to [redacted] to credit this order in fullWe appreciate your support and feel free to contact me if you have any questionsSincerely, Estela *** Operations Manager Tel: [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Regards, [redacted]
Dear Mr. [redacted], This order of “Pool Paint – Semi-Gloss – White” was submitted to us from [redacted] on May 16, 2017. After a thorough review, we have realized that Mr. [redacted] only received half of his order. Unfortunately, this item is no longer available through our...
supplier, so we are unable to issue a replacement for the missing half of the order. We sincerely apologize for this error and for any inconvenience we might have caused to Mr. [redacted]. We have issued a full credit to Mr. [redacted] through [redacted] for his purchase and are allowing him to keep the item that was received. Thanks for your support
Re: Complaint ID [redacted] [redacted] Order # [redacted] Dear Mr. [redacted] This order was submitted to us through [redacted] on July, 15 2017. As per our agreement with [redacted], all our orders must be shipped out to...
the customers within 24 hours of us receiving the orders. To accommodate this lead time, most of our orders are processed directly from our distributor to the customers, which make it difficult for us to cancel an order. To make sure we provide exceptional customer care, we are in the process of implementing a delay between us and the distributors to give our customers one hour to cancel an order after it is placed. This information will also be updated on our Terms and Conditions once it is executed. We sincerely apologize to Ms. [redacted] for this inconvenience and we have submitted a request to [redacted] to credit this order in full. We appreciate your support and feel free to contact me if you have any questions. Sincerely, Estela [redacted] Operations Manager Tel: [redacted]
Re: Complaint ID [redacted] [redacted] Order # [redacted] Dear Mr. [redacted], This order was submitted to us through [redacted] on July, 17 2017. As per our agreement with [redacted], all our orders must be shipped out...
to the customers within 24 hours of us receiving the orders. To accommodate this lead time, most of our orders are processed directly from our distributor to the customers, which make it difficult for us to cancel an order. To make sure we provide exceptional customer care, we are in the process of implementing a delay between us and the distributors to give our customers one hour to cancel an order after it is placed. This information will also be updated on our Terms and Conditions once it is executed. We sincerely apologize to Mr. Schulte for this inconvenience and we have submitted a request to Walmart to credit this order in full. We appreciate your support and feel free to contact me if you have any questions. Sincerely, Estela [redacted] Operations Manager [redacted]
Re: Complaint ID [redacted] [redacted] Order # [redacted] Dear Mr [redacted] , This order was submitted to us through [redacted] on July, As per our agreement with [redacted] , all our orders must be shipped out to the customers within hours of us receiving the ordersTo accommodate this lead time, most of our orders are processed directly from our distributor to the customers, which make it difficult for us to cancel an orderTo make sure we provide exceptional customer care, we are in the process of implementing a delay between us and the distributors to give our customers one hour to cancel an order after it is placedThis information will also be updated on our Terms and Conditions once it is executedWe sincerely apologize to MrSchulte for this inconvenience and we have submitted a request to Walmart to credit this order in fullWe appreciate your support and feel free to contact me if you have any questionsSincerely, Estela [redacted] Operations Manager [redacted]
Dear Mr [redacted] , This order of “Pool Paint – Semi-Gloss – White” was submitted to us from [redacted] on May 16, After a thorough review, we have realized that Mr [redacted] only received half of his orderUnfortunately, this item is no longer available through our supplier, so we are unable to issue a replacement for the missing half of the orderWe sincerely apologize for this error and for any inconvenience we might have caused to Mr [redacted] We have issued a full credit to Mr [redacted] through [redacted] for his purchase and are allowing him to keep the item that was received Thanks for your support
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Re: Complaint ID [redacted] [redacted] Order # [redacted] Dear Mr [redacted] This order was submitted to us through [redacted] on July, As per our agreement with [redacted] , all our orders must be shipped out to the customers within hours of us receiving the ordersTo accommodate this lead time, most of our orders are processed directly from our distributor to the customers, which make it difficult for us to cancel an orderTo make sure we provide exceptional customer care, we are in the process of implementing a delay between us and the distributors to give our customers one hour to cancel an order after it is placedThis information will also be updated on our Terms and Conditions once it is executedWe sincerely apologize to Ms [redacted] for this inconvenience and we have submitted a request to [redacted] to credit this order in fullWe appreciate your support and feel free to contact me if you have any questionsSincerely, Estela *** Operations Manager Tel: [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Regards, [redacted]
Dear Mr. [redacted], This order of “Pool Paint – Semi-Gloss – White” was submitted to us from [redacted] on May 16, 2017. After a thorough review, we have realized that Mr. [redacted] only received half of his order. Unfortunately, this item is no longer available through our...
supplier, so we are unable to issue a replacement for the missing half of the order. We sincerely apologize for this error and for any inconvenience we might have caused to Mr. [redacted]. We have issued a full credit to Mr. [redacted] through [redacted] for his purchase and are allowing him to keep the item that was received. Thanks for your support
Re: Complaint ID [redacted] [redacted] Order # [redacted] Dear Mr. [redacted] This order was submitted to us through [redacted] on July, 15 2017. As per our agreement with [redacted], all our orders must be shipped out to...
the customers within 24 hours of us receiving the orders. To accommodate this lead time, most of our orders are processed directly from our distributor to the customers, which make it difficult for us to cancel an order. To make sure we provide exceptional customer care, we are in the process of implementing a delay between us and the distributors to give our customers one hour to cancel an order after it is placed. This information will also be updated on our Terms and Conditions once it is executed. We sincerely apologize to Ms. [redacted] for this inconvenience and we have submitted a request to [redacted] to credit this order in full. We appreciate your support and feel free to contact me if you have any questions. Sincerely, Estela [redacted] Operations Manager Tel: [redacted]
Re: Complaint ID [redacted] [redacted] Order # [redacted] Dear Mr. [redacted], This order was submitted to us through [redacted] on July, 17 2017. As per our agreement with [redacted], all our orders must be shipped out...
to the customers within 24 hours of us receiving the orders. To accommodate this lead time, most of our orders are processed directly from our distributor to the customers, which make it difficult for us to cancel an order. To make sure we provide exceptional customer care, we are in the process of implementing a delay between us and the distributors to give our customers one hour to cancel an order after it is placed. This information will also be updated on our Terms and Conditions once it is executed. We sincerely apologize to Mr. Schulte for this inconvenience and we have submitted a request to Walmart to credit this order in full. We appreciate your support and feel free to contact me if you have any questions. Sincerely, Estela [redacted] Operations Manager [redacted]