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1980 Tigertail Blvd, Dania Beach, Florida, United States, 33004-2116

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V-twin sold my motorcyle on consignment but has not paid off the 15K loan associated with the bike as we agreed upon in our consignment contract.
I contracted with V-Twin on March 3rd 2018 to sell my Harley Davidson softtail slim S on consignment. The terms of the agreement called for V-twin to send payoff check to Harley Davidson Financial Services when the bike was sold. The agreement was entered intop with *** - the Sales Manager.

August 3rd, 2018 - we were notified by *** that the bike was sold and asked that we have Harley Davidson Financial Services send them a 10 day payoff letter. That did happen. Payoff was never sent.

I contacted *** the Finance Manager on 8/24/2018 to make him aware that the bike was not paid off yet. He said that the check would be sent out via priority mail on 8/28/18 and Harley Davidsion Financial Services would have it no later then 8/30/2018. That did not happen.

I contacted *** on 9/4/2018 to make him aware that there was no payment posted my my account. After multiple contacts attempts (by my husband and myself), he finally responded and said the check was accidentally sent out via regular mail instead of priority mail. He stated that if they did not receive the check by the end of the week, he would send the money via a wire transfer.

9/7/2018 - I contacted *** After multiple attempts - he spoke to me on said he would send the wire transfer on Tuesday 9/11. He sent me an email confirming that that is the action he would take. I had Harley Davidson send him a new payoff letter as the amount had changed since it had been so long. *** was made aware that the wire transfer amount needed to be $15,123.

*** never sent that wire transfer. I have called every day since 9/11 to speak to him and I am being told he is not there, he is out of the office, he is sick, he is at the doctor, etc..... and he refuses to call me back.

At this point, I have no motorcycle (as the new owner did take physical possession of the vehicle) but I continue to be financially responsible for the outstanding loan.

Desired Outcome

I am seeking that the business fulfill their obligation of the contract and either send the payoff amount to Harley Davidson (as well as the ongoing occurring interest as a result of their failure to pay on time) or send me the check so I can send the money to Harley Davidson Financial Services myself.

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Address: 1980 Tigertail Blvd, Dania Beach, Florida, United States, 33004-2116

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