Top Line Auto Service

Good service and prices. topline has done several jobs to keep my 1966 Mustang running good. I also take in my SS for maintenance and they always do a great job. upfront about what needs to be done and prices are always lower than anyone else. The mechanics there are experienced and get the jobs done in a timely manner.
Thank You [redacted],and the rest of the crew

As a person that has been in the automotive industry a long time and have seen my share of bad shops and good shops. I was told about Topline from a customer of mine and decided to try them. Well just a simple oil change impressed me. I knew that I had a torn cv axle and without any hard sale or sales tactics when car was done and I was paying they gave me a simple recommendation that I should prepare to get it done before it starts clicking and have me a quote.No pressure and friendly. They got my business from here on. Thank you Chris and Pete.

Top Line Service I had very bad experience with this autoshop location they replaced the radiator left air in clogged everything caused my car to overheat.Then they said I needed a new motor,(fraud information)I took my car to another automechanic no new engine is needed.

My experience with Top Line has been one of the less stressful encounters that I have had since I moved back here six months ago. When I tell you that although I was angry at the price there is no one in the valley cheaper nor as quick an accomadating as [redacted] over at Top Line.. He didn't make me feel dumb because I was a woman, I didn't feel taken advantage of. This shop will remain the ONE and ONLY shop that I will recommend to others as well as my mechanics for all my car needs. I want to say thanks to everyone over there because I had almost gave up on this hot [redacted] state...

My opinion is that I have received the worst service at this place through customer care and actual work done than any other auto repair encounter.
Customer Service: Through multiple visits to correct a warranty issue I had to call the business to find out that my car had been "done for hours" and was awaiting pick up. Upon arriving I was given vague details about what was actually fixed and told I would have to come back for an invoice. Several service visits later I still had the same issue wrong with my car and still the same response about invoices with none from the previous visits either. When I pressed the issue I was told that nothing was done on my car before and that the warranty would no longer be honored. When asked for a detailed written explanation of the warranty I was told yo come back another day, which resulted in the same response on next visits.
Service and Labor Issues: when given the assurance that burning oil would be fixed I held the advisor to his word. After multiple visits that spanned a years time I was left with the same problem and told they would need more money to fix the situation. Each time the advisor would try and get me to spend more money on other issues and ignore the previous garentees offered on work they collected money for and still had not fixed.
I leave the interactions with this business feeling like they were more after money then actually providing a service. When given multiple opportunities they still failed to deliver and also managed to give poor customer service as well.