Top Notch Computer Support

Initial Business Response / [redacted] (1000, 13, 2015/11/06) */ The number I have on file for [redacted] is not working XXXXXXXXXX I would happy to help her out on this and get some training donePlease have her call me and tell her I am sorry I could not get ahold of her I have a wrong number I wished she would of called me back againSo, I can get the correct number updated in my contact list BTW She only purchased hours and this was used up in the build of the websiteI may of put in more time in to get her site up and running, but did not bill her for this She would need to purchase more time to proceed with more workBut, I am willing to help her with some training and provide 2-hours to help with the training on her siteShe also wanted a picture updated as wellI will take care of that as well Initial Consumer Rebuttal / [redacted] (3000, 16, 2015/11/09) */ (The consumer indicated he/she DID NOT accept the response from the business.) I sent [redacted] an email and he called me on 9-15-2015, This date is in my summary, he said he would get back with me, an never did call me back, [redacted] never emailed me back with a responseMy testimonials are missing from my website, and I emailed them to him on several occasionsIt appears he just went in to my website on the date of 11/6/2015, and made a correction, I did not get back with himI completed some documents with Jefferson County courthouse, I am taking him to small claims court, he will get servedNow I am asking for the full amount of $I do not want anything to do with himI am loosing time and money Final Business Response / [redacted] (4000, 31, 2015/11/30) */ Effective November 30, 2015, Top Notch Computer Support LLC is terminating the Contract Agreement - Number CANXXXXXXXX which began July 3rd, with ***'s [redacted] Guidance I need [redacted] to agree to the following below Top Notch Computer Support LLC is hereby mutually remise, release and forever discharge and their respective administrators, executors, representatives, successors, members, managers and assigns, from any and all actions, causes of action, suits, debts, accounts, covenants, disputes, agreements, promises, damages, judgments, executions, claims, and demands whatsoever in law or in equity that they ever had, now has, or that they or their administrators, executors, representatives, successors, members, managers and assigns hereafter can or may have, by reason of any act, omission, matter, cause or thing whatsoever occurring at any time prior to the execution of this Termination Contact Agreement CANXXXXXXXX, whether known or unknown, suspected or unsuspected, foreseen or unforeseen from [redacted] , [redacted] and ***'s [redacted] Guidance I will mail out the Check to [redacted] XXXXX W 41st Ave Wheat Ridge, CoXXXXX as soon as she agrees Thanks, [redacted] Top Notch Computer Support, LLC XXX-XXX-XXXX www.topnotchcomputersupport.com Final Consumer Response / [redacted] (2000, 34, 2015/12/01) */ (The consumer indicated he/she ACCEPTED the response from the business.) once accepted I will drop the small claims court suit, I need to make sure that the check will clearI will accept the amount listed of $if received in a reasonable amount of time like by the 10th of December [redacted]

Initial Business Response /* (1000, 13, 2015/11/06) */
The number I have on file for [redacted] is not working
XXXXXXXXXX.
I would happy to help her out on this and get some training done. Please have her call me and tell her I am sorry I could not get ahold of her.
I have a wrong number.
I...

wished she would of called me back again. So, I can get the correct number updated in my contact list.
BTW.
She only purchased 10 hours and this was used up in the build of the website. I may of put in more time in to get her site up and running, but did not bill her for this.
She would need to purchase more time to proceed with more work. But, I am willing to help her with some training and provide 2-3 hours to help with the training on her site. She also wanted a picture updated as well. I will take care of that as well.

Initial Consumer Rebuttal /* (3000, 16, 2015/11/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I sent [redacted] an email and he called me on 9-15-2015, This date is in my summary, he said he would get back with me, an never did call me back, [redacted] never emailed me back with a response. My testimonials are missing from my website, and I emailed them to him on several occasions. It appears he just went in to my website on the date of 11/6/2015, and made a correction, I did not get back with him. I completed some documents with Jefferson County courthouse, I am taking him to small claims court, he will get served. Now I am asking for the full amount of $750.00. I do not want anything to do with him. I am loosing time and money.
Final Business Response /* (4000, 31, 2015/11/30) */
Effective November 30, 2015, Top Notch Computer Support LLC is terminating the Contract Agreement - Number CANXXXXXXXX which began July 3rd, 2014 with [redacted]'s [redacted] Guidance.
I need [redacted] to agree to the following below.
Top Notch Computer Support LLC is hereby mutually remise, release and forever discharge and their respective administrators, executors, representatives, successors, members, managers and assigns, from any and all actions, causes of action, suits, debts, accounts, covenants, disputes, agreements, promises, damages, judgments, executions, claims, and demands whatsoever in law or in equity that they ever had, now has, or that they or their administrators, executors, representatives, successors, members, managers and assigns hereafter can or may have, by reason of any act, omission, matter, cause or thing whatsoever occurring at any time prior to the execution of this Termination Contact Agreement CANXXXXXXXX, whether known or unknown, suspected or unsuspected, foreseen or unforeseen from [redacted] and [redacted]'s [redacted] Guidance.
I will mail out the Check to [redacted] XXXXX W 41st Ave Wheat Ridge, Co. XXXXX as soon as she agrees.
Thanks,
[redacted]
Top Notch Computer Support, LLC
XXX-XXX-XXXX
www.topnotchcomputersupport.com
Final Consumer Response /* (2000, 34, 2015/12/01) */
(The consumer indicated he/she ACCEPTED the response from the business.)
once accepted I will drop the small claims court suit, I need to make sure that the check will clear. I will accept the amount listed of $375.00 if received in a reasonable amount of time like by the 10th of December.
[redacted]