Top Notch Pest Solutions

Dear Mr***, I apologize for which the manner your account was handled. We strive to have customer satisfaction on each and every account. Our goal is customer satisfaction and your service agreement was still in effect when you requested to cancel your services.
Your service agreement was signed on 9/21/and due to postponed services due to rain upon your request, your service agreement was not completeWe prefer to attempt to make things right and send a manager or a tech to make things right for active customers vscharging a cancellation fee. I do believe we could have done better in handling your account and finding a resolution that would benefit you in a way that you left happy. I have credited your account for the cancellation fee of $and I refunded the credit card we have on file for the last service (10/2/2017) in the amount of $per your request. Hopefully we have found a resolution. Please feel free to contact us in the future, should you ever need our services. Best Regards, *** C***, Corporate ManagerTop Notch Pest