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Top of The Hub

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Top of The Hub Reviews (2)

Revdex.comComplaint # *** Top of the Hub has been serving Boston's discerning dining community for more years, welcoming residents and visitors alike with outstanding cuisine, impeccable service and sophisticated ambiance Among our many awards and honor, we are proud
to have received continued industry recognition from Distinguished Restaurants of North America We have had our minimum policy starting at pm every night for the past years at least Our website does state this as well Our management team decided to change the start time of the minimum policy from pm to pm during the week and pm on the weekends We recently changed our live jazz timeline and we wanted to make sure the minimum reflected the time the jazz started This was changed on our website the same day, August 18th After a few weeks of this time change, we decided to go back to 8pm The website reflects this as well We offer two other areas in the restaurant that does not have this minimum policy There are the bar seats where Ms*** and her guests could have drinks at or even on the couches Ms*** decided to get a table where the minimum does apply. We did not advertise as Ms*** has stated Our restaurant reserves the right to change our policies at anytime We always update our website with any new policy changes and let our staff know to make the guests awareWe apologize if we offended Ms*** and her guests in any way. Our reputation is solid and long-standing, both with our guests and in our industry If I may answer any questions or be of further assistance, please do not hesitate to contact me directly. Sincerely,
*** ***General Manager

Top of the Hub has been serving Boston's discerning dining community for more years, welcoming residents and visitors alike with outstanding cuisine, impeccable service and sophisticated ambiance Among our many awards and honor, we are proud to have received continued industry recognition
from Distinguished Restaurants of North America We have had our minimum policy starting at pm every night for the past years at least Our website does state this as well Our management team decided to change the start time of the minimum policy from pm to pm during the week and pm on the weekends We recently changed our live jazz timeline and we wanted to make sure the minimum reflected the time the jazz started This was changed on our website the same day, August 18th After a few weeks of this time change, we decided to go back to 8pm The website reflects this as well We offer two other areas in the restaurant that does not have this minimum policy There are the bar seats where Ms*** and her guests could have drinks at or even on the couches Ms*** decided to get a table where the minimum does apply. We did not advertise as Ms*** has stated Our restaurant reserves the right to change our policies at anytime We always update our website with any new policy changes and let our staff know to make the guests awareWe apologize if we offended Ms*** and her guests in any way. Our reputation is solid and long-standing, both with our guests and in our industry If I may answer any questions or be of further assistance, please do not hesitate to contact me directly. Sincerely, *** ***General Manager

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Address: 2000 Auburn Dr, Cleveland, Ohio, United States, 44122

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