Top One Hour Dry Cleaners & Shoe Hospital

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,*** ***

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The new AC is still not functioning properlyIt's leaking water into my living roomI want to get out of my lease as requested previously due to the lack of customer service by the management company.
Regards,
*** ***

The condensation line was clogged to the HVAC system. This was corrected on 7/26/16. The unit was checked again on 7/29/16 and there were no problems. The resident stated that everything was working fine on 7/29/16.

Mr. [redacted] and Ms. [redacted] garbage disposal was repaired on  November 11,2015.  Their unit was sprayed in October and again yesterday November 12, 2015 by [redacted].

A HVAC contractor was called out on 7/15/16 to look at the HVAC system. It was determined that the unit was nonrepairable. Two window AC units were installed on 7/15/16 until the HVAC system could be replaced. The contractor returned on 7/19/16 and  replaced the HVAC system in the apartment.