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Dear *** ***, On behalf of NControl Driving School I would like to first and foremost apologize for this experience The company does not tolerate this behavior and I assure you this will not happen in the futureI myself and the owners of the company are reviewing all videos
and we are promptly handling the situationThe instructor who was driving the vehicle at the time of the incident is suspended immediately until further investigation of the video and all and any forms of discipline will be taken for these actions that have occurred Again as I stated these actions will NOT be tolerated at NControl Driving SchoolI would like to thank you for taking the time to bring this to our attention, we as a company hold high standards for the safety of our drivers and othersIf there is anything I can do to assist you and correct this situation further please let us know, we are happy to answer any and all questions and concerns you still may haveWe will also be reaching out to you via phone. Thank YouRenee HNControl Driving SchoolManager