Top Quality Moving Services

Horrible service I regret hiring them Delivery date was promised to us barring any accident or catastrophe On the first available delivery day our things were miles away in a warehouse where they have been sitting for day! Calls were made and no return calls were made Do not be fooled by this company Go with a large well established one that will make guarantees We contracted for cubic feetIt ballooned to even though I could see space for more behind a wall of flattened boxes (a typical way to conceal space The movers did a good job however and appeared to wrap all items well I just think they could have packed a little more tightlyDespite this I paid the extra and tipped the guys because my worldly possessions were now in there handsMy families belonging will not be delivered for at least a week later than the first available costing me in wasted rentHad they been upfront I would have delayed the move in day to save the money

Please acceptthis formal acknowledgement notice of the above referenced Revdex.com case numbersubmitted by the aforementioned consumerPlease note, that we are more than willing to thoroughly investigate theconsumer’s said complaints in an attempt to better understand, validate andfairly resolve all of their issues against our companyCustomer satisfactionis critically important to us and we want to ensure that every customer knowstheir business is valued and truly appreciated When it comes to these matters we putourselves completely at the customer’s disposalRest assured that if and upona full and thorough investigation through MovingClaims.net (Claims ProcessingCenter) we can validate that the customer’s claims/complaints against thecompany are in fact true and accurate, the company guarantees to compensate the customer in accordance totheir coverage and will ensure a fair resolution to their issuesIt is importantfor the Revdex.com to know that, as part of our commitment to Quality Assurance and CustomerSatisfaction all consumers are given the opportunity and necessary resources todeal directly with our company in hopes of reaching a fair resolutionInaddition to that, all consumers receive informative documentation prior totheir service date, advising them that in the unlikely event a consumer mayrealize that some of their goods are damaged or missing, or if they feel thatthey have been over-charged or charged for services that they didn’t receivedprior, during or after services were completed, they are provided with theopportunity to have their issues and concerns formally addressed, investigatedand resolved in accordance with theircoverage and contractual liabilities To betterunderstand and validate all of the consumer claims/complaints we respectfully request that theconsumer submit copies of the contracts they have received from the company,they allegedly have had transactions with to determine and validate the companythey are attempting to file their complaint againstThus will confirminteraction between both parties and ensure a fair investigation for both thecustomer as well as the companyWe respectfully request that the consumerprovide the following supportive Documents (FRONT AND BACK); ü Bill of Lading (contract) ü Order for Serviceü Household Goods DescriptiveInventory (both pickup and final delivery copies) ü Proof of any financial transactionmade with the Service Provider (receipt, bank statement, ect) We urge thecustomer to submit additional information as soon as possible so that we mayaddress their issuesBe sure to highlight any notations made at the time ofservice implementing said concernsWe strongly believe that with mutualconsideration and understanding, we can easily reach a fair resolution and keepthe relationship between all parties in good-standing

We relocated from Pa to Fl in Aug We filed a claim with damages to couch, broken be headboard, fridge door damage broken lamp, wicker chair damage The damage were discussed with the delivery guy at time of delivery and also noted on the form I had to sign for the delivery guy The company acknowledged the damage and only offered us $ The damage is more than that, the couch was new with tags still on it, the delivery guy said it was wrapped too tight for too long of a period of time, the same with the headboard We did also send before and after pictures I think the damage is worth more than $ I have been trying to contact the company with no success We only have about more days to sign off or we lose even the $ Can you help us?

Very grateful I used this company..they helped take some of my stress of having to move at the last minuteWorkers were understanding and respectful while working and also had reasonable pricing to take away some of the stress for my situation I was in

Please acceptthis formal acknowledgement notice of the above referenced Revdex.com case numbersubmitted by the aforementioned consumer. Please note, that we are more than willing to thoroughly investigate theconsumer’s said complaints in an attempt to better understand, validate andfairly resolve all...

of their issues against our company. Customer satisfactionis critically important to us and we want to ensure that every customer knowstheir business is valued and truly appreciated.  When it comes to these matters we putourselves completely at the customer’s disposal. Rest assured that if and upona full and thorough investigation through MovingClaims.net (Claims ProcessingCenter) we can validate that the customer’s claims/complaints against thecompany are in fact true and accurate, the company guarantees to compensate the customer in accordance totheir coverage and will ensure a fair resolution to their issues. It is importantfor the Revdex.com to know that, as part of our commitment to Quality Assurance and CustomerSatisfaction all consumers are given the opportunity and necessary resources todeal directly with our company in hopes of reaching a fair resolution. Inaddition to that, all consumers receive informative documentation prior totheir service date, advising them that in the unlikely event a consumer mayrealize that some of their goods are damaged or missing, or if they feel thatthey have been over-charged or charged for services that they didn’t receivedprior, during or after services were completed, they are provided with theopportunity to have their issues and concerns formally addressed, investigatedand  resolved in accordance with theircoverage and contractual liabilities.  To betterunderstand and validate all of the consumer claims/complaints we respectfully request that theconsumer submit copies of the contracts they have received from the company,they allegedly have had transactions with to determine and validate the companythey are attempting to file their complaint against. Thus will confirminteraction between both parties and ensure a fair investigation for both thecustomer as well as the company. We respectfully request that the consumerprovide the following supportive Documents (FRONT AND BACK);  ü  Bill of Lading (contract) ü  Order for Serviceü  Household Goods DescriptiveInventory (both pickup and final delivery copies) ü  Proof of any financial transactionmade with the Service Provider (receipt, bank statement, ect) We urge thecustomer to submit additional information as soon as possible so that we mayaddress their issues. Be sure to highlight any notations made at the time ofservice implementing said concerns. We strongly believe that with mutualconsideration and understanding, we can easily reach a fair resolution and keepthe relationship between all parties in good-standing.

Horrible service. I regret hiring them. Delivery date was promised to us barring any accident or catastrophe On the first available delivery day our things were 3000 miles away in a warehouse where they have been sitting for 20 day! Calls were made and no return calls were made. Do not be fooled by this company. Go with a large well established one that will make guarantees. We contracted for 995 cubic feet. It ballooned to 1250 even though I could see space for more behind a wall of flattened boxes (a typical way to conceal space. The movers did a good job however and appeared to wrap all items well I just think they could have packed a little more tightly. Despite this I paid the extra and tipped the guys because my worldly possessions were now in there hands. My families belonging will not be delivered for at least a week later than the first available costing me 750 in wasted rent. Had they been upfront I would have delayed the move in day to save the money.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 1[redacted] and find that this resolution is satisfactory to me. However, I am out of town to submit all the necessary documents at this moment. But I will upload all the necessary documents mentioned in the email on August 1 2015 for further investigation.
R

Please acceptthis formal acknowledgement notice of the above referenced Revdex.com case numbersubmitted by the aforementioned consumer. Please note, that we are more than willing to thoroughly investigate theconsumer’s said complaints in an attempt to better understand, validate...

andfairly resolve all of their issues against our company. Customer satisfactionis critically important to us and we want to ensure that every customer knowstheir business is valued and truly appreciated.  When it comes to these matters we putourselves completely at the customer’s disposal. Rest assured that if and upona full and thorough investigation through MovingClaims.net (Claims ProcessingCenter) we can validate that the customer’s claims/complaints against thecompany are in fact true and accurate, the company guarantees to compensate the customer in accordance totheir coverage and will ensure a fair resolution to their issues. It is importantfor the Revdex.com to know that, as part of our commitment to Quality Assurance and CustomerSatisfaction all consumers are given the opportunity and necessary resources todeal directly with our company in hopes of reaching a fair resolution. Inaddition to that, all consumers receive informative documentation prior totheir service date, advising them that in the unlikely event a consumer mayrealize that some of their goods are damaged or missing, or if they feel thatthey have been over-charged or charged for services that they didn’t receivedprior, during or after services were completed, they are provided with theopportunity to have their issues and concerns formally addressed, investigatedand  resolved in accordance with theircoverage and contractual liabilities.  To betterunderstand and validate all of the consumer claims/complaints we respectfully request that theconsumer submit copies of the contracts they have received from the company,they allegedly have had transactions with to determine and validate the companythey are attempting to file their complaint against. Thus will confirminteraction between both parties and ensure a fair investigation for both thecustomer as well as the company. We respectfully request that the consumerprovide the following supportive Documents (FRONT AND BACK);  ü  Bill of Lading (contract) ü  Order for Serviceü  Household Goods DescriptiveInventory (both pickup and final delivery copies) ü  Proof of any financial transactionmade with the Service Provider (receipt, bank statement, ect) We urge thecustomer to submit additional information as soon as possible so that we mayaddress their issues. Be sure to highlight any notations made at the time ofservice implementing said concerns. We strongly believe that with mutualconsideration and understanding, we can easily reach a fair resolution and keepthe relationship between all parties in good-standing.