Good afternoon.First of all we had a contract with [redacted] so [redacted] cant even make this complaint against my company! to do his back yard and yes sprinkler was included[redacted] delay the continuation and completion of work as he had entire a substance abuse program and was away for a period of time where he could not be reached or spoken to even though we tried.His wife contacted us trying to have contract deposit returned to her but we could not do that without speaking to [redacted] first which she was not happy about.That said when [redacted] finally was released from his rehab and contacted us about continuing work we discussed his options.He had signed a contract for work on front of house in amount of $30,and we had a one third deposit.He stated that he had no more money and asked what we could do with the funds he had already given usWe explained obviously we could not complete$30,dollars worth of work for $10,but we could do part of the project .We spoke about completing brick paver walkway and driveway borders and apron with asphalt in center of driveway[redacted] then said is there any way we can do entire driveway in paving stone and we could forgo and other work due to him in front (SPRINKLER) using the funds to help toward an entire driveway done with paving stone.This is how the project was completed .Technically [redacted] was in breach of contract by not following through but we understood his problems wished him well and finished our work as discussed.From the to when [redacted] contacted us I have not seen or heard from [redacted] .I dont know if he is around or not and he can contact me to resolve this ant any time if he would like.I tried to explain this to [redacted] and offered to do the work she was requesting at our cost of material and labor ,she tried to haggle over the price and I guess her complaint is the outcome of me not being willing to do work and loose money doing it .Again I am willing to discuss this at any time with [redacted] he is who I have contracted with.Best Regards Adam M [redacted] pres.Topaz Design Group INC
Good afternoon.First of all we had a contract with [redacted] so [redacted] cant even make this complaint against my company! to do his back yard and yes sprinkler was included[redacted] delay the continuation and completion of work as he had entire a substance abuse program and was away for a period of time where he could not be reached or spoken to even though we tried.His wife contacted us trying to have contract deposit returned to her but we could not do that without speaking to [redacted] first which she was not happy about.That said when [redacted] finally was released from his rehab and contacted us about continuing work we discussed his options.He had signed a contract for work on front of house in amount of $30,and we had a one third deposit.He stated that he had no more money and asked what we could do with the funds he had already given usWe explained obviously we could not complete$30,dollars worth of work for $10,but we could do part of the project .We spoke about completing brick paver walkway and driveway borders and apron with asphalt in center of driveway[redacted] then said is there any way we can do entire driveway in paving stone and we could forgo and other work due to him in front (SPRINKLER) using the funds to help toward an entire driveway done with paving stone.This is how the project was completed .Technically [redacted] was in breach of contract by not following through but we understood his problems wished him well and finished our work as discussed.From the to when [redacted] contacted us I have not seen or heard from [redacted] .I dont know if he is around or not and he can contact me to resolve this ant any time if he would like.I tried to explain this to [redacted] and offered to do the work she was requesting at our cost of material and labor ,she tried to haggle over the price and I guess her complaint is the outcome of me not being willing to do work and loose money doing it .Again I am willing to discuss this at any time with [redacted] he is who I have contracted with.Best Regards Adam M [redacted] pres.Topaz Design Group INC