Contact Name and Title: [redacted] Contact Phone: [redacted] Contact Email: [redacted] I apologize for the troubleThe email address has been placed on our Global nevermail listIf the person would like to email us at [redacted] to provide us with more information as to the full FROM ADDRESS we can ID the client and open an investigation with our Policy and Standards Team
Initial Business Response / [redacted] (1000, 5, 2015/05/20) */ I apologize for any troubleI have IDed the client sending this address emails using our online productI have added the email address to the Nevermail list so it will not receive emails anymore after today (5/20)If any other emails are received please email us at **@get.topica.comThe client is under review and will most likely be suspended
I apologize for any troubleI have placed your email address on our clients' Global Nevermail List.If you receive any more campaigns please contact me directly so I can escalate the matter to our Policy & Standards team and track down the client(s) who are misusing our services.If you would like to forward us any of the recent emails I can try to track down the client that way as wellOur email address is [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/05/15) */ I apologize for any troubleI have placed the email address on our clients' [redacted] If you receive any more campaigns please contact me directly so I can escalate the matter to our Policy & Standards teamThe server will take a few hours to update so you may receive another campaign until we push the changesI have ID'ed the client mis-using our services and a case will be opened and mailings suspended
Initial Business Response / [redacted] (1000, 5, 2015/08/26) */ I apologize for this inconvenienceI have placed the email address on the client's Nevermail list and our Global Nevermail listI am also suspending the mailer until I receive the full sourcing for the address - how and when it was gathered Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/08/31) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Contact Name and Title: [redacted] Contact Phone: [redacted] Contact Email: [redacted] I apologize for the troubleThe email address has been placed on our Global nevermail listIf the person would like to email us at [redacted] to provide us with more information as to the full FROM ADDRESS we can ID the client and open an investigation with our Policy and Standards Team
Initial Business Response / [redacted] (1000, 5, 2015/05/20) */ I apologize for any troubleI have IDed the client sending this address emails using our online productI have added the email address to the Nevermail list so it will not receive emails anymore after today (5/20)If any other emails are received please email us at **@get.topica.comThe client is under review and will most likely be suspended
I apologize for any troubleI have placed your email address on our clients' Global Nevermail List.If you receive any more campaigns please contact me directly so I can escalate the matter to our Policy & Standards team and track down the client(s) who are misusing our services.If you would like to forward us any of the recent emails I can try to track down the client that way as wellOur email address is [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/05/15) */ I apologize for any troubleI have placed the email address on our clients' [redacted] If you receive any more campaigns please contact me directly so I can escalate the matter to our Policy & Standards teamThe server will take a few hours to update so you may receive another campaign until we push the changesI have ID'ed the client mis-using our services and a case will be opened and mailings suspended
Initial Business Response / [redacted] (1000, 5, 2015/08/26) */ I apologize for this inconvenienceI have placed the email address on the client's Nevermail list and our Global Nevermail listI am also suspending the mailer until I receive the full sourcing for the address - how and when it was gathered Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/08/31) */ (The consumer indicated he/she ACCEPTED the response from the business.)