Topper's Pizza

This will acknowledge receipt of the complaint from [redacted] ? under your file number [redacted] .? We respectfully request that the unanswered status be changed to answered.? We responded directly to the complainant via email on 01/09/2018, addressing all concerns.? ? Also, please note the additional responses to Mr [redacted] in regards to this complaint.? 01/16/?" Response sent direct to Mr [redacted] via email01/17/?" Response sent to the North Carolina DOI via their portal01/18/?" Response sent direct to Mr [redacted] via email? Due to confidentiality reasons, I am unable to enclose our responses to Mr [redacted] ; however, he may provide them to you.? Please keep in mind the company’s response to a complaint may not always be the desired response and the fact that the complainant does not accept the company’s response should not deem a complaint as being coded ‘unresolved’ by your Bureau, which could mean unanswered to potential customers.? ? As noted above, Mr [redacted] did also seek the assistance of the North Carolina Department of Insurance, which is the regulatory agency governing insurance companies doing business in North Carolina and the appropriate channel with which to file a complaint.? It is our hope that the information provided is sufficient in resolving this matter with your Bureau; however, should you have any additional questions, please contact me at (800) 742-2791.? Thank you in advance for your consideration and we look forward to a favorable reply.? ? Regards,? [redacted] ***Consumer Affairs Specialist800-742-2791? |? 715-346-6225? |? ? [email protected]?

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below Peak Property and I, are working together on a new valuation of my vehicle.? ? Regards, ***? [redacted]

This will acknowledge receipt of the complaint from Javers [redacted] under your file number referenced above.? Please be advised that Javers [redacted] also filed a complaint with the Florida Insurance Department.? We are responding directly with Mr [redacted] and the insurance department.? Our company’s complaint handling procedures mandate protecting personal information when responding to non-regulatory agency complaints such as the Revdex.com.? Therefore, we will only correspond with the complainant and the Florida Insurance Department.? Regards,? [redacted] ***Consumer Affairs SpecialistSentry Insurance a Mutual CompanyE-mail:? [email protected]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]

This will acknowledge receipt of the complaint from [redacted] under your file number referenced above.? We responded directly to complainant via email today,? April 19, 2016, addressing all concerns.? Our company’s? complaint handling procedures mandate protecting personal information when responding to non-regulatory agency complaints such as the Revdex.com, and we will only correspond with the complainant.? Regards,? [redacted] ***Consumer Affairs SpecialistSentry Insurance a Mutual CompanyE-mail:? [email protected]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

This will acknowledge receipt of the complaint from Javers *** under your file number referenced above. Please be advised that Javers *** also filed a complaint with the Florida Insurance Department. We are responding directly with Mr*** and the insurance department. Our
company’s complaint handling procedures mandate protecting personal information when responding to non-regulatory agency complaints such as the Revdex.com. Therefore, we will only correspond with the complainant and the Florida Insurance Department. Regards, *** ***Consumer Affairs SpecialistSentry Insurance a Mutual CompanyE-mail: [email protected]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Peak Property and I, are working together on a new valuation of my vehicle.
Regards,
*** ***

This will acknowledge receipt of your email dated March 23, 2017, regarding the above-referenced file. Please be advised that *** *** also filed a complaint with the North Carolina Department of Insurance. We responded directly with MrWhite and the insurance department on March 22,
and again on March 24, 2017. Due to confidentiality reasons, I am unable to enclose copies of correspondence related tothis matter between Peak Property and Casualty Insurance Corporation and MrWhite; however, he may provide to you upon request. It is our hope that the information provided is sufficient in resolving this matter with your Bureau; however, should you have any additional questions, please contact me at (800) 742-2791. Regards, Diane NetzConsumer Affairs Specialist800-742-2791 | 715-346-6225 | [email protected] Sentry InsuranceNorth Point DriveStevens Point, Wisconsin 54481Office: D2/51-

This will acknowledge receipt of the follcomplaint from *** *** under your file number referenced above. Please be advised that *** *** also filed a complaint with the North Carolina Department of Insurance. We have responded directly to Mr*** and the insurance department. Our company’s complaint handling procedures mandate protecting personal information when responding to non-regulatory agency complaints such as the Revdex.com. Therefore, we will only correspond with the complainant and the North Carolina Department of Insurance. Regards, *** ***
Consumer Affairs Specialist800-742-2791 | 715-346-6225 | [email protected] Sentry InsuranceNorth Point DriveStevens Point, Wisconsin 54481Office: D2/51-21sentry.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]Peak Property is not willing to fully reimburse me for the value of my car or the week car rental charges incurred while I was trying to buy a new car because their client totaled mine I do not understand why I have to pay money out of my pocket for the mistake their client made
Regards,
*** ***

This will acknowledge receipt of the complaint from *** *** under your file number referenced above. We responded directly to complainant via email today, April 19, 2016, addressing all concerns. Our company’s complaint handling procedures mandate protecting personal
information when responding to non-regulatory agency complaints such as the Revdex.com, and we will only correspond with the complainant. Regards, *** ***Consumer Affairs SpecialistSentry Insurance a Mutual CompanyE-mail: [email protected]

This will acknowledge receipt of the complaint from *** *** under your file number referenced above. Please be advised that *** *** also filed a complaint with the North Carolina Department of Insurance. We are responding directly with Mr*** and the insurance
department. Our company’s complaint handling procedures mandate protecting personal information when responding to non-regulatory agency complaints such as the Revdex.com. Therefore, we will only correspond with the complainant and the North Carolina Department of Insurance. Regards, *** ***
Consumer Affairs Specialist800-742-2791 | 715-346-6225 | [email protected] Sentry InsuranceNorth Point DriveStevens Point, Wisconsin 54481Office: D2/51-

This will acknowledge receipt of the complaint from *** *** under your file number referenced above. Please be advised that MsWorkman also filed a complaint with the North Carolina Department of Insurance, and we have responded directly with MsWorkman and the insurance department on
March 14, 2017. Our company’s complaint handling procedures mandate protecting personal information when responding to non-regulatory agency complaints such as the Revdex.com, and we will only correspond with the complainant. Regards, *** ***
Consumer Affairs Specialist800-742-2791 | 715-346-6225 | [email protected] Sentry InsuranceNorth Point DriveStevens Point, Wisconsin 54481Office: D2/51-21sentry.com

This will acknowledge receipt of the complaint from Carrie *** under your file number ***. We responded directly to the complainant via postal mail on 11/28/17, addressing all concerns. Please allow an appropriate period of mailing days for complainant to receive our
response before reaching out to complainant for a satisfactory rating as to our company's handling of the complaint. Our company’s complaint handling procedures mandate protecting personal information when responding to non-regulatory agency complaints such as the Revdex.com, and we will only correspond with the complainant. Regards, Diane *** *** ***###-###-#### | ###-###-#### | ###-###-#### FAX*** Sentry Insurance*** *** *** ***
*** *** *** ***Office: ***sentry.com

We have used *** Window Cleaning for years Our windows sparkle *** *** crews are exceptionally thoughtful as to reliability, professionalism and "just fine people."
Their pricing to be fair They truly go the extra mile

This will acknowledge receipt of the complaint from *** *** under your file number referenced above.We responded directly to complainant via email on June 7, 2016, addressing all concerns.Our company’s complaint handling procedures mandate protecting personal information when responding to
non-regulatory agency complaints such as the Revdex.com, and we will only correspond with the complainant.Regards,*** ***
Consumer Affairs SpecialistSentry Insurance a Mutual CompanyE-mail: [email protected]

This will acknowledge receipt of the complaint from *** *** under your file number referenced above. We responded directly to complainant via mail on November 21, 2016, addressing his concerns. Our company’s complaint handling procedures mandate protecting personal information
when responding to non-regulatory agency complaints such as the Revdex.com, and we will only correspond with the complainant. Regards, *** ***Consumer Affairs Specialist800-742-2791 | 715-346-6225 | [email protected] Sentry InsuranceNorth Point DriveStevens Point, Wisconsin 54481Office: D2/51-

This will acknowledge receipt of the complaint from *** *** under your file number referenced above. We responded directly to complainant via mail on June 07, 2016, addressing all concerns. Our company’s complaint handling procedures mandate protecting personal information when
responding to non-regulatory agency complaints such as the Revdex.com, and we will only correspond with the complainant. Regards, *** ***Consumer Affairs SpecialistSentry Insurance a Mutual CompanyE-mail: [email protected]