I was not aggressive, and don't appreciate liesI spoke to a different person named Ryan, he was so rude!! And yes I did speak to a news outletI had to call their home office because my calls from the gym were very rudeA person from the home office is sending me a small refund!! I still believe I should receive about $more dollars!!
Hello,I actually spoke with *** yesterday in regards to her membershipI informed her that we have no cancellation form on record for her account She claims she came into the club and cancelledAny member that comes into cancel their membership fills out a cancellation form and this form is automatically sent to their emailI asked Leigh to check her email for the cancellation form and she does not have one [redacted] account remains active until she either comes into the club to cancel and or sends a certified letter in the mailIf you have any questions please let me know.Thanks, [redacted] General ManagerPlanet Fitness Cherry Hill###-###-####
I was not aggressive, and don't appreciate liesI spoke to a different person named Ryan, he was so rude!! And yes I did speak to a news outletI had to call their home office because my calls from the gym were very rudeA person from the home office is sending me a small refund!! I still believe I should receive about $more dollars!!
Hello,I actually spoke with *** yesterday in regards to her membershipI informed her that we have no cancellation form on record for her account She claims she came into the club and cancelledAny member that comes into cancel their membership fills out a cancellation form and this form is automatically sent to their emailI asked Leigh to check her email for the cancellation form and she does not have one [redacted] account remains active until she either comes into the club to cancel and or sends a certified letter in the mailIf you have any questions please let me know.Thanks, [redacted] General ManagerPlanet Fitness Cherry Hill###-###-####