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TORRC - The Ottawa Roofing & Renovation

2900 Carp Rd. Unit #2-3, Carp, Ontario, Canada, K0A 1L0

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TORRC - The Ottawa Roofing & Renovation Reviews (%countItem)

Fantastic work, great experience from end to end, never once felt pressured throughout the process. We had a leaking roof over the winter, and when I reached out to a number of different companies, TORRC responded within a day and was able to provide us with many varying options of roofing materials and styles with up front quotes that they honoured. They met with us on a number of occassions in the evenings which was very helpful as we both work 9-5 jobs, where other companies wanted me to take time off work to meet with them during business hours. The flexibility and availability is second to none.
In the end we went with the Wakefield Bridge metal roofing, and couldn't be happier with the final product. Crew was great around the house, and helped me understand more about how the metal roof is consturcted and gave some quick demonstrations about how the pieces fit together. Very please with the communication and job they have done for us. I would hire them again without hesitation. Thanks!

TORRC - The Ottawa Roofing & Renovation Response • Apr 08, 2020

We are so glad to hear that you had such a wonderful experience! All of us at TORRC believe in our products and commitment to service - before and after installation. Thank you for such kind words and we hope you enjoy your beautiful roof for many years to come!
TORRC Inc. Team

Just wanted to say thank you to TORRC. Our new roof looks great . Also I was pretty impressed with the crew and also yourself and the way you were out there working with them. The whole business seems pretty ‘switched on’. Fantastic!

TORRC - The Ottawa Roofing & Renovation Response • Dec 18, 2019

Thanks Brian! We are happy to hear that you like your new roof! And yes, even *** get his hands dirty with the crew! Thanks again for your review.

The Ottawa Roofing & Renovation Company installed a new shingle roof to our house this fall.
The owner provided me with several proposals of various roofing products that they provide and went through the various options of materials with me. After we selected a type of shingle and a color we were given an approximate time that work would start as roofing depends so much on the weather.
We were given a date and time that their crew would deliver the materials and commence with the removal of the existing shingles. TORRC arrived at exactly the time and date specified and in a safely manner work progressed aggressively on the day promised. Their crew all had their specific jobs and did them seamlessly, as they worked together.
We were very pleased with their professionalism and work ethics as they completed the project very efficiently and safely. All debris was removed in ours and the neighbors yards.
The minor issues we had were addressed and completed by their various crew members.
We would certainly recommend this company for any roofing or metal work involved with fascias soffits and eavestroughs.

TORRC - The Ottawa Roofing & Renovation Response • Nov 21, 2019

We truly appreciate your sincere comments! Customers such as yourself are always a pleasure to work with. Again, many thanks for taking the time to give us your thoughts and remarks. We will also certainly give credit to our hardworking crew.

We would like to Thank *** and *** from TorrC for a wonderful experience. Having a new steel roof installed on our house this fall was a great experience. Carol took the time in the spring to give us our options and to answer all our questions. Dealing with this company as well as his crew was top notch. We have already recommended them to our neighbors.
Parnell&Tom

TORRC - The Ottawa Roofing & Renovation Response • Oct 25, 2019

Customers such as yourselves are always a pleasure to work with. Your confidence and trust in us means more than words can say. To have such great customers who also took interest in the safety and well-being of our employees is exceptional. Thank you Parnell & ***!

Or roof job was completed and we have been satisfied with the professionalism of *** and their group of installers.

TORRC - The Ottawa Roofing & Renovation Response • Oct 25, 2019

Thank you so much for your review Ron. We truly appreciate that you have taken the time to send in your thoughts. I will pass along your appreciation to our crew.

Wonderful people to deal with! Prompt response to my inquiries in a professional yet friendly way.
The crew did great work, and left the area clean.

TORRC - The Ottawa Roofing & Renovation Response • Oct 25, 2019

Thank you for your review Rob. I am glad you are happy with the level of service that we have provided. We will pass along your kind words to the crew.

Had our roof done and it was a very good experience. The work was completed quickly, clean up done and friendly workers. Great communication at all stages.

TORRC - The Ottawa Roofing & Renovation Response • Jun 19, 2019

We are happy to hear that you are pleased with our services. Thank you so much for the wonderful comment!

Had our roof done as part of a 6 unit town house complex, where all 6 owners actually agreed on shingle type, colour, price etc. *** at TORRC addressed all of our concerns patiently and provided a good product, while the install crew managed to get the job completed while working around one of the wettest springs ever! Roof looks great. very pleased!

TORRC - The Ottawa Roofing & Renovation Response • May 07, 2019

Thank you for your wonderful comment. We are always glad to hear when our customers are happy! It can be difficult when weather does not cooperate and we appreciatedeveryone's patience.

*** &

and *** were great. Available to meet with us and answer all our questions. We now have a beautiful new metal roof. Excellent! I will recommend them to others.

TORRC - The Ottawa Roofing & Renovation Response • Mar 29, 2019

It was a pleasure meeting you both and are pleased to know that you are liking your new metal roof. Thank you for your business - we truly appreciate it!

When I first contacted TORRC for a quote, I was pleased that they were prompt to respond and to provide me with quotes for two roofing scenarios. They provided me with advice but left me to choose the option that best suited my needs.

Dealing with *** and *** helped me to make the right choice and build my confidence in their experience. They allowed me to bring my family to their retail location to choose a steel roof tile that everyone could agree on.

Their crew was wonderful, respectful and showed up every day despite the cold weather. Thanks guys. The new roof looks wonderful. They delivered what they promised within a reasonable time. I loved that they call and e-mail to let you know what is going on. The communication matters.

They provided great service at a very reasonable rate and I would recommend them to other people who are in market for a new steel or shingle roof. it was a pleasure working with you.

We were fortunate to win a free steel roof from TORRC this summer, and we can't speak highly enough of this company. Every part of the roof job, from the removal of the old roof to the design and installation of the new one, was top-notch and state of the art. The workmen were reliable and considerate of our family, which includes autistic children, and there was no mess or inconvenience at all. It was a pleasure to watch the progress of the roof, and I can say without a doubt that ours is the most attractive roof in the entire neighbourhood.

TORRC - The Ottawa Roofing & Renovation Response • Dec 17, 2018

Hi *** & ***
We both would like to thank you for your wonderful review. We were likewise fortunate to have met your beautiful family. We are happy that you like the new steel roof. TORRC takes pride in our work and we cannot be more appreciative towards our customers.

*** &

Had our roof done Oct. 2017. Very good experience. Well done work, clean up and friendly workers. Great communication at all stages.

TORRC - The Ottawa Roofing & Renovation Response • Nov 19, 2018

Thank you for your review. We appreciate your kind words as well as your business!

Very happy with their service. Efficient, knowledgeable, clean and professional. Would highly recommend to anyone.

TORRC - The Ottawa Roofing & Renovation Response • Oct 26, 2018

Thanks for the wonderful review. Likewise, it was a pleasure working for you!

Very professional. *** took the time to meet with us and discuss the various options. The job was done in a timely fashion and area was completely cleaned every day. The quote was competitive and no surprises.

TORRC - The Ottawa Roofing & Renovation Response • Oct 22, 2018

Thank you for the wonderful comments. It was a pleasure serving you!
TORRC Inc.

Dealing with TORRC Roofing was a pleasure. Their bids were very competitive, they did great work in fast time and left the job site very clean when they left. They also returned calls in a timely matter and got the job done ahead of schedule which seems to be a rarity with many contractors these days. Would highly recommend them and in fact I have already recommended them for 2 jobs.

TORRC - The Ottawa Roofing & Renovation Response • Oct 04, 2018

Thank you for your review Steve. We love to hear from our customers as we strive to make everyone's experience with TORRC a positive one.

Thanks to TORRC we have an amazing looking roof. We decided to go with *** shingles and *** and his crew did not disappoint. They were friendly, professional and treated our home and gardens as their own.
We highly recommend TORRC.
Thank you ***.

Tonya & *** M

TORRC - The Ottawa Roofing & Renovation Response • Sep 21, 2018

Hi Tonya & ***

It was a pleasure working for you. We greatly appreciate the business and input into our relationship with each and every customer. Thank you!
***
Executive VP

TORRC - The Ottawa Roofing & Renovation Response • Sep 22, 2018

Hi Tonya & ***

Thank you kindly for your wonderful comments. We would also like to thank you for being our customers and trusting your beautiful home with our crew.

TORRC did an amazing job replacing our old shingles with *** Steel shingles. The crew was pleasant and worked hard in extremely hot weather. *** of the company even came over on their day off to do a final inspection of the job in the daylight.
We highly recommend TORRC.
Rick Y. ***.

TORRC - The Ottawa Roofing & Renovation Response • Sep 10, 2018

Thank you so much for the kind words. It was a pleasure doing your roof. As we mentioned to you, your dedication to your home and landscaping skills only made this project all the more enjoyable. We appreciate your business.
Kind regards

I met the TORRC *** while he was working for another company, he provided me with a quote for rebuilding my garage and some landscaping work in the backyard. I was very impressed with his knowledge and commitment to the project therefore when he left the company I was very disappointed not to be working with him. The opportunity to transfer my project to him under his new company became a reality and after waiting a while for the approval from *** the job was started right away and finished in a month or so. I am very happy with the results and the professionalism of ***.
While he was finishing the garage I had a flood in my basement and I asked him if he would rebuild the rec room and bathroom which he did and the finished result is fantastic! He even fixed some problems with the plumbing in the bathroom. Great work TORRC! I would and have recommended them with confidence.

TORRC - The Ottawa Roofing & Renovation Response • Apr 23, 2018

Dear Wendy

Thank you for taking the time to write us a review. Your time and your kind words is what makes us happy Wendy. It was a great pleasure to have met you. We are glad to hear you are satisfied with our work and trust you will enjoy the garage and your refinished basement! Your confidence in TORRC is appreciated and many thanks for the referrals!

TORRC replaced the roof on my house in the fall 2017. The *** helped me navigate the different shingles available and took the time to review with me the proposed work and timing. I was impressed with the quality of work and speed at which the crew got on with the task. In a day and a half it was all done, premises were left clean with all debris picked up. *** followed up with a site inspection after completion to ensure quality behind the TORRC name had been respected and surpassed on this job. Thank you!

TORRC - The Ottawa Roofing & Renovation Response • Mar 07, 2018

Thank you for such kind words ***. It was such a pleasure working with you to come to the right solution for your roofing needs. We strive to make everyone's experience with TORRC a memorable one. You can be assured that your initial input is highly regarded and we are always making changes to improve our services.
Kind regards

the crew was on time, completed the work as scheduled and everything was cleaned up when they left. the new roof looks amazing and we are very happy with their work.

TORRC - The Ottawa Roofing & Renovation Response • Feb 20, 2018

Thank you for taking the time to give your review of TORRC. It was a pleasure working with you ***. We are very proud to have been given the opportunity to showcase our official metal roofing system on your home. We know you will take great pride in knowing your roof will last for many years. Thank you again for choosing TORRC and having confidence in our crew and products!

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Address: 2900 Carp Rd. Unit #2-3, Carp, Ontario, Canada, K0A 1L0

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