Initial Business Response / [redacted] (1000, 5, 2015/10/14) */ Dear Ms***, Thank you for contacting Total Customer Service, Inc("TCS") regarding the complaint tendered by Mr [redacted] TCS hereby confirms that it has closed the account cited in Mr [redacted] submission, and ceased all related collection effortsHowever, TCS vehemently denies any wrongdoing and specifically denies directing any threats of legal action to Mr***Moreover, TCS has not reported any of Mr***' information to any credit reporting service, nor has TCS ever made reference to any such reportingAccordingly, TCS now considers this matter closed and thanks the Revdex.com for requesting TCS' perspective on this matter Respectfully, Total Customer Service, Inc Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/10/23) */
Initial Business Response / [redacted] (1000, 6, 2015/07/30) */ Per phone call from Dan "Pursing conversation with Mediation Coordinator from Revdex.com, all collection efforts have ceased by both Total Reporting as of July 10th and North American Direct Services as of July 30thNo credit reporting has occured."
Initial Business Response / [redacted] (1000, 5, 2015/11/11) */ Ms [redacted] Thank you for bringing Mr [redacted] 's submission to the attention of Total Customer Service, Inc("TCS")TCS has conducted an extensive investigation into the allegations cited by Mr [redacted] and vehemently denies threatening Mr [redacted] , or the actual account holder, Mr [redacted] 's wifeFurthermore, TCS never mentioned Mr [redacted] 's credit rating or credit reporting service in any conversation with Mr [redacted] or his wifePlease note that TCS closed the account purportedly owed by Mr [redacted] 's wife on November 3, 2015, and will not be contacting Mr [redacted] or his wife regarding this matterTCS thanks the Revdex.com for this opportunity to share its truthful perspective as to this matter and we remain available to answer any questions that you may haveThank you Total Customer Service, Inc Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/11/20) */ The consumer indicated that he/she accepted the business response
Initial Business Response / [redacted] (1000, 5, 2015/12/23) */ Dear Ms [redacted] Thank you for contacting Total Customer Service, Inc(TCS) regarding the consumer complaint submitted by Mr [redacted] TCS takes all complaints very seriously, so we appreciate this opportunity to investigate this consumer's concerns and provide a responsePlease be advised that TCS closed and returned the account in question to the original creditor on December 11, Accordingly, TCS will not be contacting Mr [redacted] regarding this matter, nor will TCS report any of Mr [redacted] 's information to any credit reporting serviceTCS apologizes to Mr [redacted] for any inconvenience that he may have encountered, and also thanks the Revdex.com for its assistanceThank you Happy Holidays, Total Customer Service, Inc Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/12/23) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me
Initial Business Response / [redacted] (1000, 5, 2015/10/21) */ Dear Ms [redacted] Thank you for contacting Total Customer Service, Inc("TCS") regarding the complaint submitted by [redacted] ***TCS has reviewed the information provided by Ms [redacted] and resolved to close the account placed with TCSWe thank Ms [redacted] for her submission and now consider this matter resolvedThank you Sincerely, Total Customer Service, Inc Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/10/26) */
Initial Business Response / [redacted] (1000, 5, 2015/10/14) */ Dear Ms***, Thank you for contacting Total Customer Service, Inc("TCS") regarding the complaint tendered by Mr [redacted] TCS hereby confirms that it has closed the account cited in Mr [redacted] submission, and ceased all related collection effortsHowever, TCS vehemently denies any wrongdoing and specifically denies directing any threats of legal action to Mr***Moreover, TCS has not reported any of Mr***' information to any credit reporting service, nor has TCS ever made reference to any such reportingAccordingly, TCS now considers this matter closed and thanks the Revdex.com for requesting TCS' perspective on this matter Respectfully, Total Customer Service, Inc Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/10/23) */
Initial Business Response / [redacted] (1000, 6, 2015/07/30) */ Per phone call from Dan "Pursing conversation with Mediation Coordinator from Revdex.com, all collection efforts have ceased by both Total Reporting as of July 10th and North American Direct Services as of July 30thNo credit reporting has occured."
Initial Business Response / [redacted] (1000, 5, 2015/11/11) */ Ms [redacted] Thank you for bringing Mr [redacted] 's submission to the attention of Total Customer Service, Inc("TCS")TCS has conducted an extensive investigation into the allegations cited by Mr [redacted] and vehemently denies threatening Mr [redacted] , or the actual account holder, Mr [redacted] 's wifeFurthermore, TCS never mentioned Mr [redacted] 's credit rating or credit reporting service in any conversation with Mr [redacted] or his wifePlease note that TCS closed the account purportedly owed by Mr [redacted] 's wife on November 3, 2015, and will not be contacting Mr [redacted] or his wife regarding this matterTCS thanks the Revdex.com for this opportunity to share its truthful perspective as to this matter and we remain available to answer any questions that you may haveThank you Total Customer Service, Inc Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/11/20) */ The consumer indicated that he/she accepted the business response
Initial Business Response / [redacted] (1000, 5, 2015/12/23) */ Dear Ms [redacted] Thank you for contacting Total Customer Service, Inc(TCS) regarding the consumer complaint submitted by Mr [redacted] TCS takes all complaints very seriously, so we appreciate this opportunity to investigate this consumer's concerns and provide a responsePlease be advised that TCS closed and returned the account in question to the original creditor on December 11, Accordingly, TCS will not be contacting Mr [redacted] regarding this matter, nor will TCS report any of Mr [redacted] 's information to any credit reporting serviceTCS apologizes to Mr [redacted] for any inconvenience that he may have encountered, and also thanks the Revdex.com for its assistanceThank you Happy Holidays, Total Customer Service, Inc Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/12/23) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me
Initial Business Response / [redacted] (1000, 5, 2015/10/21) */ Dear Ms [redacted] Thank you for contacting Total Customer Service, Inc("TCS") regarding the complaint submitted by [redacted] ***TCS has reviewed the information provided by Ms [redacted] and resolved to close the account placed with TCSWe thank Ms [redacted] for her submission and now consider this matter resolvedThank you Sincerely, Total Customer Service, Inc Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/10/26) */