[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I consider the case closed.
Regards,
[redacted]
After reviewing [redacted]'s complaint and investigating the situation we decided to reimburse him the cost of the diagnostic service. In addition we are sending [redacted] a gift certificate to allow him to use us again at any location so he can experience the great service we have been...
known for as part of our culture for 26 years![redacted] accepted our offer stated he was satisfied and we are considering the complaint closed as soon as he receives his reimbursement.Thanks for your help in this matter. [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I consider the case closed.
Regards,
[redacted]
After reviewing [redacted]'s complaint and investigating the situation we decided to reimburse him the cost of the diagnostic service. In addition we are sending [redacted] a gift certificate to allow him to use us again at any location so he can experience the great service we have been...
known for as part of our culture for 26 years![redacted] accepted our offer stated he was satisfied and we are considering the complaint closed as soon as he receives his reimbursement.Thanks for your help in this matter. [redacted]