Total Home and Farm Video Solutions

I’ve been in business for many years and I have never had a complaint, bad review, anything negativeI went up to Ms*** and sold a job to her, she told me she had kids tearing up her yard jumping in her poolShe is a traveling nurse and only available every other FridayWe set up an
appointment that she could be there, and that Friday was the day we got inches of rain in Illinois and it was thundering and lighteningI called her and told her we could not work under these conditions as it was not safe for me or my crewShe understood, and said she was available every other Friday so let’s reschedule for two Fridays from there, we agreed on that dateShe called me that next Friday and asked where the hell we are atI told her we had an appointment for the next weekShe told me she took off work for it, and that no one called herI told her since we had no appointment for her that day there was no way we could make it out, but I would see what I could do and asked if she was available that next day, Saturday, she agreed that would workWe called her when we are about min away, she called and said she had to go to workI told her there was no way my team could install a camera system in hoursShe said she was never going to have another day off till the end of the year and was tired of messing with us, and that she wanted her check refund and wanted us to bring it to her nowI told her I would the equipment back to the company and then once I received the refund, I would send it to herIt didn’t happen in her hour timeframe, so Revdex.com got a callShe has her money backI have done everything I am supposed to doI think it was just about her being impatientI don’t have anyone saying anything else bad about us, we are a good company, we have a good crewShe went on Facebook and complained and left negative reviews