Total Leather Care Inc.

Good Afternoon,I am responding to complaint# ***, *** ***. We spoke with the Vendor today and did verify that the account was not reported to the credit bureaus. The Vendor Financial Corporation of America has mailed a letter to the patient today which I also attached a copy.The patient can contact the Vendor to make the payment for the balance she owes of $which number is on attached letter or she can also contact the Central business office at ###-###-#### to payment the balance with a credit card. If she would rather mail a check she can send it to the following address:Lovelace Hospital** *** *** ** *** Thank you,Jean T***CBO Manager###-###-####

Complaint: ***
I am rejecting this response because:I received the itemized statement, but no remittance instructionsWho do I make the check out to and where do I send it? Can I pay using a credit card online and, if so, what is the URL? Was my debt reported to the credit bureaus? If so, will Lovelace contact them to clear the debt from my credit record? If not, will it provide a letter confirming resolution of this Revdex.com dispute and payment of the remaining balance?
Regards,
*** ***[To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]

Dear Ms. [redacted]:On 7/30/2017, I agreed to the resolution offered by Lovelace Westside Hospital and requested a bill reflecting the new amount ($598.47). I still have not received one. I called Lovelace, but was sent an internal invoice, not a bill. I do not know who owns my debt and where to send payment. Can you please assist me?Respectfully,[redacted]

Good Morning, The Central Business office has printed and mailed the itemized statement for the account in question on 08-31-17 to Mrs.. [redacted]. Thank you,Jean T[redacted]CBO Manager###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Please ask Lovelace to mail me a revised bill reflecting the new amount owed.
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

July 27, 2017 Revdex.com [redacted] 7007 Jefferson St NE Ste A Albuquerque, NM 87109 Re: Case# [redacted] Dear Ms. [redacted]; In follow up to consumer complaint regarding Ms. [redacted] and Lovelace Westside Hospital we would like to enter our response to your letter dated June 30,...

2017. We have completed a review of the charges. We regret that the claimants insurance UHC was out of network for services provide by the emergency department. We are obligated to treat all patients presenting to the emergency room regardless of insurance. In good faith we have applied Ms. [redacted] a 50% discount after insurance bringing her amount due to Lovelace Westside Hospital to $598.47. Please let me know if you need additional assistance in regards to this account. Sincerely, Jean T[redacted], Manager, Customer Service [redacted] - office