Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is partially satisfactory to me I am in agreement that City Fence should provide me with replacement posts for the defective posts I would like them delivered to my home after inspection of all posts, to determine the exact quantity of defective posts However, I do not believe that I should have to pay full cost for the labor to install The holes are already dug for the replacement posts and should not be as labor intensive as the original installation I am undecided if I would like City Fence to install or if we should tackle the project ourselves.Regards, [redacted]
[redacted]Regarding our customer [redacted] Complaint regarding the posts that have failed on her wood fence (purchased November 2006) due to rot and that she does not want to pay to have them replaced. Please see the attachment for copies of the warranty on the material and a copy of...
the City Fence warranty. The material warranty covers material only. She is eligible for replacement parts only free of charge. If she decides to install them herself or by others, she can pick up the posts from us or we can deliver them to her. She can hire us to replace them at a cost of $160 per post which covers labor and cement.Best regards,[redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is partially satisfactory to me. I am in agreement that City Fence should provide me with replacement posts for the defective posts. I would like them delivered to my home after inspection of all posts, to determine the exact quantity of defective posts. However, I do not believe that I should have to pay full cost for the labor to install. The holes are already dug for the replacement posts and should not be as labor intensive as the original installation. I am undecided if I would like City Fence to install or if we should tackle the project ourselves.Regards, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is partially satisfactory to me I am in agreement that City Fence should provide me with replacement posts for the defective posts I would like them delivered to my home after inspection of all posts, to determine the exact quantity of defective posts However, I do not believe that I should have to pay full cost for the labor to install The holes are already dug for the replacement posts and should not be as labor intensive as the original installation I am undecided if I would like City Fence to install or if we should tackle the project ourselves.Regards, [redacted]
[redacted]Regarding our customer [redacted] Complaint regarding the posts that have failed on her wood fence (purchased November 2006) due to rot and that she does not want to pay to have them replaced. Please see the attachment for copies of the warranty on the material and a copy of...
the City Fence warranty. The material warranty covers material only. She is eligible for replacement parts only free of charge. If she decides to install them herself or by others, she can pick up the posts from us or we can deliver them to her. She can hire us to replace them at a cost of $160 per post which covers labor and cement.Best regards,[redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is partially satisfactory to me. I am in agreement that City Fence should provide me with replacement posts for the defective posts. I would like them delivered to my home after inspection of all posts, to determine the exact quantity of defective posts. However, I do not believe that I should have to pay full cost for the labor to install. The holes are already dug for the replacement posts and should not be as labor intensive as the original installation. I am undecided if I would like City Fence to install or if we should tackle the project ourselves.Regards, [redacted]