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Total Tree Service & Landscaping Reviews (7)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, Justin Audet

Hello JustinSorry I have not gotten back to youI never made it out to your house to pick up the wood before the snow cameI cannot make it out until next saturday march 15, I can be there at am, I will bring your refund when we come outSorry for the inconvenienceThanks Mike

I will contact customer thru email and refund him the money and pick up the wood thanks

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
Justin Audet

Complaint: [redacted]
Technically, his response was fine, he said he would both refund my money and take the wood back.  However, he did neither....

 We arranged a time this Saturday, February 15th, for him to come to my home and he failed to do so. He has both my phone number and email address and I never heard from him.
Sincerely,
Justin Audet

Review: We ordered a cord of fire wood from Total Tree & Landscape. The owner assured me the wood was well seasoned and ready to burn. After hours of stacking and moving the cord at my house I tried burning the wood to no avail. The wood was too wet and unseasoned to make a fire and heat our house. Not only am I out the cost of the firewood, I have no extra space to buy a new cord from someone else, nowhere to store any other wood. So I am out the cash I paid, plus the heat for our home. I have called the owner several times and he will not return my calls or messages. He won't even acknowledge the problem.Desired Settlement: I would like a refund.

Business

Response:

I will contact customer thru email and refund him the money and pick up the wood thanks

I called Mike on a Friday morning as another company from Bloomfield, had blown me off after two weeks of confirmed delivery. Mike was able to fill my specific order of 12" to 14" cut wood---2 cords of mixed hard wood. Mike had this cut and delivered to my house by Sunday morning. in just 1 day Mike took my order and came through when I was in a pinch. Total Tree will earn my business for years to come.
Kris--Rocky Hill

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Description: Tree Service, Firewood, Stump Removal & Grinding, Landscape Contractors, Landscape Designers, Landscaping Services (NAICS: 561730)

Address: 36 Pratt St, Rocky Hill, Connecticut, United States, 06067-2613

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porch.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Total Tree Service & Landscaping, LLC, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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