Totallyspoiledyou.com

Due to this delayI already shipped out the second package at June 6thI shipped out over the order value that she ordered for this package because of delay.But she didn't mentioned on her complainThe tracking number is: [redacted] And she did receive itI will try to contact this customer for this issueHope we can solve this issuethanks for their attentionRegards [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below First, you said the first package has damaged when you get it backHowever, I never seen and touch the first package at allIt directly return back to you by the USPSAny damage is due by USPSNOT ME!!! Also, everything you said are non-documentaryIf it does damaged, you would tell me at the first attempt I ask money back from you after you received itYou should take picture and document your damagedSo, I doubt the package is really damagedYou have NO support on what you saidSecond, It is true, I am not the first time buyer from youHowever, I have no issue on taking more than weeks to received the products previouslyAlso, as a professional seller, you HAVE NOT informed or advice me that it may have a chance of taking more than MONTHS to receive it !!! as a customer, how do I know itYou are an experience seller and I am an innocent customer!!! If you do told me on anywhere in your webiste or invoice or selling statement that telling me it may take MONTHS to get the merchandisePlease show me the EVIDENT !!Third, I request 2nd package from yousee attachement email on May 27, I DO request a 2nd Package send to meI have highlighted that my request is because I am running out of my current supplyI NEED THE MERCHANDISE I am not playing a game with you But you only sent me same items which can fullfilled 1/of my order only and you said the 2nd package is used to TEST if I will receive it or notYou are not sincerely send me the entire order.Fouthly, per your previous reply, you said "Like she said she still refused one of the product and sent it back to us"--IT IS NOT TRUE Please see attached email on Jun 10, YOU said YOU WILL HAVE TO REFUND ME AFTER I RETURN THE SECOND PACKAGEOn email Jun 14, YOU told me to return one item, the other is my orderYOU told me to return one of them, NOT ME refuse one of the product and sent it back to youI DO NOT WANT TO SEND BACK TO YOU, BUT I ONLY NEED ONE AND YOU TOLD ME TO SEND ONE BACK TO YOU!!! I only do per YOUR INSTRUCTION !!! I NEED THE MERCHANDISEThat's all I need !!! Since you are refuse to give me money back, I only can do per YOUR INSTRUCTION However, I end up still not getting any money back from you PLUS, THE 2ND PACKAGE SHIPPING FEES IS PAID BY ME !! NOT YOU !!!As a buyer, I don't think I have any unreasonable requestIn Contrast, I did what I can do and get my money backHowever, you are professional seller and just playing a game with meIgnore my email, no responsesend me fake refund transactionPlease keep in mind, I have all your fake transaction details that you send meI have all your email from beginningEvery point I said with EVIDENCENot just telling by your mouth with incorrect confrontation I believe Revdex.com is providing a plateform for us to try to solve the problemIt provide a media for both buyer and seller to communicate only I think it end up ONLY ME AND YOU to resolve the problem and settle the case If you want to get out of this, WE MUST find some way to agree among us$is NOT Acceptable I accept $money back or merchandiseThis is my BOTTOM LINE Regards, [redacted] ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]On June 10,email, please see attachedSeller said she will give me refund when she received the 2nd package back from meon June 17,2016, I have return the second package back to her. tracking number:***however, she email on June 23,2016, please see attached, she change her word and said I have to send her back the 1st package in order to get refund on Oct 1, 2016, she agreed to send me refund since the 1st package has returned and received by her however, she only send me fraud PayPal transaction info and no payment refund received by me at all as of now, she has not contacted me and ignore my email on this matter
Regards,
*** ***

I understood customer wantHowever, our lost is true as wellThe cost for us is huge and what she got already pass the money she paidAgain, the product when it came back to us already got damage due to customer refuse this productThis customer was not the first time to order from us and she understand it take so much time to get it.And when she waited,we still according to her request to sent her the second package for herLike she said she still refused one of the product and sent it back to usThis item also cost the money to ship it back to us as wellI don't accept any customer request for the item she want at this timeI will only offer the refund for $more to close this issueHowever, if she didn't agree with it and want moreThen please do wahtever you can do to help with this customerMy hand is tiedI don't believe seller will have to suffer all the unreasonable request from buyerI did what I can do for her already. thanks for your help. *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
First, you said the first package has damaged when you get it back. However, I never seen and touch the first package at all. It directly return back to you by the USPS. Any damage is due by USPS. NOT ME!!!  Also, everything you said are non-documentary. If it does damaged, you would tell me at the first attempt I ask money back from you after you received it. You should take picture and document your damaged. So, I doubt the package is really damaged. You have NO support on what you said. Second, It is true, I am not the first time buyer from you. However, I have no issue on taking more than 3 weeks to received the products previously. Also, as a professional seller, you HAVE NOT informed or advice me that it may have a chance of taking more than 3 MONTHS to receive it !!! as a customer, how do I know it. You are an experience seller and I am an innocent customer!!!  If you do told me on anywhere in your webiste or invoice or selling statement that telling me it may take 3 MONTHS to get the merchandise. Please show me the EVIDENT !!Third, I request 2nd package from you. see attachement email on May 27, I DO request a 2nd Package send to me. I have highlighted that my request is because I am running out of my current supply. I NEED THE MERCHANDISE.   I am not playing a game with you.  But you only sent me 2 same items which can fullfilled 1/3 of my order only.  and you said the 2nd package is used to TEST if I will receive it or not. You are not sincerely send me the entire order.Fouthly, per your previous reply, you said "Like she said she still refused one of the product and sent it back to us"--IT IS NOT TRUE.  Please see attached email on Jun 10, YOU said YOU WILL HAVE TO REFUND ME AFTER I RETURN THE SECOND PACKAGE. On email Jun 14, YOU told me to return one item, the other is my order. YOU told me to return one of them, NOT ME refuse one of the product and sent it back to you. I DO NOT WANT TO SEND BACK TO YOU, BUT I ONLY NEED ONE AND YOU TOLD ME TO SEND ONE BACK TO YOU!!! I only do per YOUR INSTRUCTION !!! I NEED THE MERCHANDISE. That's all I need !!!  Since you are refuse to give me money back, I only can do per YOUR INSTRUCTION.  However, I end up still not getting any money back from  you.  PLUS, THE 2ND PACKAGE SHIPPING FEES IS PAID BY ME !! NOT YOU !!!As a buyer, I don't think I have any unreasonable request. In Contrast, I did what I can do and get my money back. However, you are professional seller and just playing a game with me. Ignore my email, no response. send me fake refund transaction. Please keep in mind, I have all your fake transaction details that you send me. I have all your email from beginning. Every point I said with EVIDENCE. Not just telling by your mouth with incorrect confrontation.  I believe Revdex.com is providing a plateform for us to try to solve the problem. It provide a media for both buyer and seller to communicate only.  I think it end up ONLY ME AND YOU to resolve the problem and settle the case.  If you want to get out of this, WE MUST find some way to agree among us. $50 is NOT Acceptable.  I accept $100 money back or merchandise. This is my BOTTOM LINE.
Regards,
[redacted]

Due to this delay. I already shipped out the second package at June 6th. I shipped out over the order value that she ordered for this package because of delay.But she didn't mentioned on her complain. The tracking number is: [redacted]. And she did receive it. I will  try to...

contact this customer for this issue. Hope we can solve this issue. thanks for their attention. Regards[redacted]