Totowa Concrete Products Inc

Hi [redacted], my name is [redacted]. I am employed at Totowa Concrete Products. Our ID # is [redacted]. The issue we had with our customer is resolved. We completed the work approx on 11/14/2014. Our customer was very upset because she was waiting for a period of approx. 2 months for her railings...

to be installed. We sub contract the work out to a welder and during [redacted] time period, we changed railing companies. I kept on the new railing company to fulfill our order, which they did but a little bit too long. I apologized to [redacted] several times. We are sorry for the inconvenience this may have caused.