Toubl Contracting, Inc. Reviews (1)
Toubl Contracting, Inc. Rating
Description: Roofing Contractors, Siding Contractors, Contractors - General, Gutters & Downspouts, All Other Specialty Trade Contractors (NAICS: 238990)
Address: 250 Garden Ln Ste 207, Beloit, Wisconsin, United States, 53511-6168
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www.toublcontracting.com
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Review: Trying to get Mid lake construction back to my house for the last two months to fix the roof that they replaced on 09/21/2013 talked to [redacted] for the last month he told me ever time a called that he was sending someone. The person that was going to fix the problem called me but never showed up. I called back and he told me he didn't know what type of roof I had. I have been calling [redacted] every day he wont return my calls or answer his phone . I went to the address on the invoice and talked to [redacted] he told me someone is going to fix problem waiting two more weeks I am know feed upDesired Settlement: Fix problem
Business
Response:
I do
not have exact dates, but Mr [redacted] called into the office approx 4-5 weeks
ago with a concern regarding his roof. The concern was 3 ridge shingles had
blown off the ridge vent at some point in time during late fall, winter or
early spring due to weather related issues.
At
the time, he said he had no leaks and no need to rush out there in that case.
We told him that we would be out to fix it when the snow melted and when the
weather warmed up a bit so the shingles could get a better seal to one another.
Mr
[redacted] had called in 3 weeks ago and we scheduled the repair. Our installer
went out and wasn't sure which type of shingle he needed and never performed
the repair and did not notify the office of this. This was the last [redacted] heard of it.
Then
today Mr [redacted] called in and explained that the small repair was never
performed an that he will notify the Revdex.com of it if its not done soon. So we
assured him it will be completed today and he will not be charged a
non-warranty $125 service call for the hassle.
The
repair is being completed as I type this response and we apologize for the
miscommunication.
Respectfully,