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Touch of Cleaning & General Services

1810 Hypoluxo Rd STE D-11, Lake Worth, Florida, United States, 33462-4065

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Reviews Pressure Washing, Cleaning Services, Pressure Washer Touch of Cleaning & General Services

Touch of Cleaning & General Services Reviews (%countItem)

I hired this company to seal my travertine patio as well as to apply concrete to all the edges of the floor. Sealing was a 2 step process that involved putting a special sand between the travertine to block weeds from coming out. Basically 2 weeks after the job was done, weeds starting coming out. The concrete they applied didn't hold. It's all broken into pieces. I contacted the company and they said someone would be over next week to correct the job. The following week, no one came. I contacted the company again and they said, oh no one has gone? I will send someone out. Nothing again. Now I contact them and no one responds. I have contacted them at least 7 times and I have sent them pictures and absolutely no response. If I were you, I would not hire this company. Very unprofessional and irresponsible. They were quick to take the money. Their job was absolutely no good. I do not recommend them.

I usually pressure clean my house by myself. I know what a clean-finished product should look like. I recently became very ill and needed to hire a company to do the job. I noticed a very good ad in a local trade magazine, they were upfront with their prices actually printing them in the ad. I decided to try them, when they finished I was not completely satisfied, some minor spots that they did not clean as well as others, so I called them and without hesitation sent someone out to not only fix the problem spots but he rechecked the whole job to make sure I did not miss anything. we are very satisfied with their work and standing behind it. we recommend this company to anyone needing their services

I have only lived in Florida for just over 2 years and have had several projects on my residence, and without a doubt; I believe this company exceeds all expectations that I had on each of the projects they were involved in. It started off with a simple "exterior" house pressure washing along with my pavers; Due to their diligence, quality and pricing, I asked for and received an exceptional proposal to "fix/clean/seal" my pavers on my driveway as well as around my pool. Again, exceptional workmanship; prompt, and extremely well done; Most recently, a couple of exterior painting projects to 2 large sliding doors that needed to be painted and which I had no paint to use as comparisons. Not only did they do another super job; but the color matched was PERFECT. and the price charged; was again very reasonable. If ever I need another project; they will be first on my list. I believe this spring I will be contacting them to paint the complete interior of my house. I am a very very Pleased customer and will be as long as I remain in the area. Thank you again. Keep up the great work.

Touch of Cleaning & General Services Response • Feb 10, 2020

Thank you so much for your kind words, I really appreciate it.

Poor workmanship. Owner of company agreed. Promised on no less than 10 occasions to return and redo. That was February now its mid April.
Agreed to have sidewalks and driveways pressure cleaned for $185.00. Work was to take place on February 15th.! The workmanship was of the poorest quality. ***, the presumed owner, agreed and promised to send someone to redo the job- that was February 18th. Spoke to *** either on the phone, in person or by text on: 2/21; 2/23; 2/25; 2/26; 2/27; 2/28; 3/7; 3/8; 3/13; 3/2/; 3/29; and 3/30. Here we are in mid April and no one has shown up as promised. ***, Touch of Cleanings' owner, lied to me at least eight times about when someone would be there. One time he shook my hand and lied to me face to face at my home!

Desired Outcome

Stop the promises and complete the job! Or return my money.

Customer Response • Apr 30, 2019

Dear Revdex.com,
I respectfully request that my complaint; file reference # XXXXXXXX be marked as closed. Touch of Cleaning & General Services, LLC has responded to my complaint, returned to perform the services contracted, and completed the work in a professional manner. Thank you very much!

***

*** Way

North Palm Beach, Fl XXXXX

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Address: 1810 Hypoluxo Rd STE D-11, Lake Worth, Florida, United States, 33462-4065

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