Touching Hearts At Home

Attached please find a Release from Liability" that Mr. [redacted] completed prior to my agency agreeing to provide any transportation in his personal vehicle. The document speaks for itself.  There was no accident and the van is in working condition.
When Mr. [redacted] notified my agency...

of a door malfunction, I forwarded a check in the amount ot $500 to put toward his deductable or to use toward repairing the door.  I did this in good faith and to assist Mr. [redacted] in getting this door working.Mr. [redacted] has cashed the check.
Mr. [redacted] has inflated the damages to his van when in fact there was no accident.  I will attache a copy of the estimate to repair all of the issues with Mr. [redacted]s van. Only one item of which is in regard to a "bent" item on the door.  The cost is much less than the $500 that I have already given Mr. [redacted].  The other issues with the door are "worn" parts.
Mr. [redacted] cancelled services with my agency on Friday, September 30th and I notified the WBC (Worker Compensation Board) of Canada of his cancellation.  This is the payor to  my agecncy.
As you can see, Mr. [redacted] has inflated the time as it had not been a week before this complaint.
Mr. [redacted] had threatened to give bad reviews and make complaints against my agency if I do not pay the cost for his van,  The van is operational and the door is functioning manually.
Please review the signed release and take into consideration the $500 I donated toward a resolution. I will forward a copy of the estimate for repairs as well as this statement.
Sarah G[redacted]