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Touchstone Imaging Plano

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Reviews Touchstone Imaging Plano

Touchstone Imaging Plano Reviews (5)

Bait & switch and overcharging for medical imagingRepeatedly told it would be canceled, but sent to collections instead Prior to the procedure, I confirmed the total charge for the imaging would be $300-This was reasonable and comparable to other facilitiesAfterwards, I was billed for an additional $I've spoken with several people who have assured me they would look into it and call me back, but never call backI've also been told several times that they would cancel the bill after I explained that I'm a full-time student and not employed currentlyInstead of doing so, they sent this to collections and have ruined my credit report

Doctor sent me to Touchstone 9/28/ I have full insurance coverage Touchstone told me to pay $before MRI I told them I could only pay a little today They said $was ok month later insurance paid in full, less provider discount Insurance papers said I owe them ZERO
After that I start getting bills from Touchstone for $ After I didn?t pay I started getting harassing calls from debt collector I called my insurance Feb 1, They said I owe nothing and Touchstone owes me $ United Healthcare called Touchstone for me to tell them this while I was on the phone with them Touchstone told United they'd pass *** along and they'd see
Now I wait for refund United Healthcare told me to keep them apprised of this Hope Revdex.com can help
Product_Or_Service: Xrays/scan

Touchstone made a billing error for an imaging procedure I received over a year ago They provided the wrong code to my insurance company and my insurance company would not pay They would have paid 100% had Touchstone provided the correct code I have spoken with this company or times over the past year trying to get the error corrected, and each time I was told they would take care of it and get back to me, and there was nothing further for me to doI never received any communication from themNow it has gone into collection and appeared on my credit reportI spoke to a billing supervisor weeks ago and she assured me she would resolve it within two weeks and the account would not be reported to the credit bureau, but now it has and this error has damaged my credit standingThis company is riddled with ineptitude and it has been so frustrating working with them I would not trust them with anythingeveragain!!

Overcharged chest x-ray by 600%My drcharged charges $50.50.No tech on a Sunday so went to Touchstone
Chest x-ray was PA & Lateral #XXXXX

Bait & switch and overcharging for medical imagingRepeatedly told it would be canceled, but sent to collections instead
Prior to the procedure, I confirmed the total charge for the imaging would be $300-This was reasonable and comparable to other facilitiesAfterwards, I was billed for an additional $I've spoken with several people who have assured me they would look into it and call me back, but never call backI've also been told several times that they would cancel the bill after I explained that I'm a full-time student and not employed currentlyInstead of doing so, they sent this to collections and have ruined my credit report

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Address: 3304 Communications Pkwy Suite 201, Plano, Texas, United States, 75093

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