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Tow Man

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Tow Man Reviews (1)

Review: The tow truck driver arrived with two assistants to tow my car from a parking spot, I was not in a red zone, handicap, etc. I advised him that I would move my car as he had not even lowered the bed on the truck at that time. He told me no and I was already in my car, engine on, getting ready to move the car because it was not hooked up. As I was getting ready to drive he put the hook on the car. Before the car was even hooked he said that he would not hook the car if we paid him, obviously we told him no. During the course of the whole situation he was in my sisters face calling her the b word multiple times and using an axtreme amount of profanity, he was in my brothers face as well doing the same thing. He even threatened that he had a crowbar even though he was the one yelling and getting in their faces. Long story short he unhooked the car only after my other sister had paid a fee in order to avoid any further altercation, issue, or fights. At which point he made my sister leave the complex before he would give her the car and he did not even have change, they had to go to the bank. He also did not provide my sister with a receipt for what she paid, so it is like there is no record of it, he had no paperwork, no nothing. He is an unprofessional scam artist and he needs to be stopped because before me, he towed another one of my sisters vehicle because it was dirty, even though it was in her parking spot and not even that dirty, just the normal amount of dirt. There are other cars in the complex that are disgusting, bug infested, and have not been moved at all in at least a year and he was not messing with those cars. He thinks that he is untouchable and is not going by the laws that are outlined on the DMV website in regards to towing a vehicle. He is committing illegal tows and he needs to be stopped now.Desired Settlement: He needs to be notified that his conduct is inappropiate and will not be tolerated and I also need a refund of the funds that were paid to him, approximately $80. Nothing he did that day was by the book and I should not be punished for his greedy and inappropiate misconduct. The police watch commander suggested that I contact you to file a complaint and to attempt to obtain a refund from the fraudulent tow man. He needs to stop threatening people and using that language immediately.

Consumer

Response:

Review: 9689513

I am rejecting this response because: Hello, sorry for the delayed response but I was out of town. I am rejecting this issue because each of the claims made by the business were lies and preposterous. For starters the company claimed that the "resident" who called them address me by name and that it clearly states in my lease that I cannot park in another residents spot, the phone number to Creekside apartments is ###-###-#### and the phone number to Decron properties, which is the corporate office for Creekside is ###-###-####. You can call either of these numbers to verify if Erin Ware is a resident in Creekside. The first claim is false because I do not live in the apartment complex,

I was visiting and I had just arrived that very morning at about 7:00 am, I was advised that the parking spot was vacant and since I was leaving a little before 1:00 pm to take the children somewhere I did

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Description: TOWING-AUTOMOTIVE

Address: 876 Lynbrook Road, Rustburg, Virginia, United States, 24588

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