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Tower Auto Mall

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Tower Auto Mall Reviews (15)

At this time, I have been contacted directly by Tower Auto Mall regarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] I had not had satisfactory contact with this business The business needs to be reported for failing to follow contractual obligations In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

On November 2014, I went into a lease contract with Tower Auto Mall on a Toyota Camry SE which was supposed to last years and a half for the exorbitant amount of $369/week I was told that if I was allowed weeks/year vacation Those weeks will be added back to the end of the contract and would not be charged until after they were added to the contract at the end 1) As per the clauses on the contract, on September **, 2016, I returned the car to the Tower office in the Bronx and and picked it up on the of the same month Tower refuses to stop charging me for the week I did not work while they still moved that week to the end of the contract That constituted a breach of the contract which nullifies automatically I tried for about a month to have them resolved this and each time I was told that it will be resolved and I will not be charged for the following week But, [redacted] continues to charge the $369/week as per Tower request 2) I returned the car to Tower on October **, I spoke with Nick He did not know what to do and consult with another guy as to how to proceed Contrarily as to what I was told when entering into the lease contract, they want to charge me a whopping amount of $2,if I did not want to keep the car I was told (verbally) back in November that if I keep the car for over months, I would not be charged or the most charge I can be responsible for is $1, 3) I believe that Tower has been scamming poor [redacted] drivers for a while They say one thing to get people to enter leases and they do a different thing Like the story with [redacted] ***, they believe they can do everything they feel like and overcharge anyone that leases cars from them I feel that my lease contract with Tower was automatically terminated when they decide to double charge me for that week they had the car in their lot while I was on vacation By violating one clause of the lease, Tower nullified the contract when decided not to honor the contract mentioned above To other drivers, be very careful when dealing with Tower Auto Mall Livery Center

Revdex.com:At this time, I have not been contacted by Tower Auto Mall regarding complaint ID [redacted] .Sincerely, [redacted] ***

RevDex.com:At this time, I have not been contacted by Tower Auto Mall regarding complaint ID [redacted] .Sincerely, [redacted] ***

Revdex.com:At this time, I have not been contacted by Tower Auto Mall regarding complaint ID [redacted] Sincerely, [redacted]

Revdex.com:At this time, my complaint, ID *** regarding Tower Auto Mall has been resolved
Sincerely,*** ***

Okay so I apply with this auto mall in Long Island city about months they promised to help you get a vehicle and get you on the road in weeks they take all your private info social security address and name everything that they could get from you to verify that you are the person and still haven't contacted me or even sent me a email to let me know my status and so I have been calling them for about a month and half now and get hung up on and no straight forward answer I don't agree with the way they do business and don't understand what kind of business they are running at all please help

At this time, I have been contacted directly by Tower Auto Mall regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
 
I had not had satisfactory contact with this business.  The business needs to be reported for failing to...

follow contractual obligations.
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Tower Auto Mall regarding complaint ID [redacted].Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Tower Auto Mall regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Tower Auto Mall regarding complaint ID [redacted]. The business has not called me this matter remains unresolved Sent from my iPhoneSincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Tower Auto Mall regarding complaint ID [redacted]Sincerely,[redacted]

On November 2014, I went into a lease contract with Tower Auto Mall on a 2014 Toyota Camry SE which was supposed to last 3 years and a half for the exorbitant amount of $369/week. I was told that if I was allowed 2 weeks/year vacation. Those weeks will be added back to the end of the contract and would not be charged until after they were added to the contract at the end.
1) As per the clauses on the contract, on September **, 2016, I returned the car to the Tower office in the Bronx and and picked it up on the 26 of the same month. Tower refuses to stop charging me for the week I did not work while they still moved that week to the end of the contract. That constituted a breach of the contract which nullifies automatically. I tried for about a month to have them resolved this and each time I was told that it will be resolved and I will not be charged for the following week. But, [redacted] continues to charge the $369/week as per Tower request.
2) I returned the car to Tower on October **, 2016. I spoke with Nick. He did not know what to do and consult with another guy as to how to proceed. Contrarily as to what I was told when entering into the lease contract, they want to charge me a whopping amount of $2,500 if I did not want to keep the car. I was told (verbally) back in November 2014 that if I keep the car for over 6 months, I would not be charged or the most charge I can be responsible for is $1,000.
3) I believe that Tower has been scamming poor [redacted] drivers for a while. They say one thing to get people to enter leases and they do a different thing. Like the story with [redacted], they believe they can do everything they feel like and overcharge anyone that leases cars from them.
I feel that my lease contract with Tower was automatically terminated when they decide to double charge me for that week they had the car in their lot while I was on vacation. By violating one clause of the lease, Tower nullified the contract when decided not to honor the contract mentioned above.
To other drivers, be very careful when dealing with Tower Auto Mall Livery Center.

Revdex.com:At this time, I have not been contacted by Tower Auto Mall regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Tower Auto Mall regarding complaint ID [redacted].Sincerely,[redacted]

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