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Town & Country Asphalt

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Town & Country Asphalt Reviews (3)

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Review: On March 20 / 2014 I sing a contract and give to them a $ 1000 deposit to build our drive way, They did the job on April 4 / 2014 and I pay them a $ 3000 balance, but the problem is they didn't a good job because the drive way is totally uneven and looks more like a parch than a drive way.

I call them to know what happening and to see how they are going to repair or resolve this bad job and after many calls and many months they finally come back but they say they are going to charge $ 2400 to repair the drive way.Desired Settlement: Return the money or repair the drive way

Business

Response:

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Review: We signed a contract with this business (family business, [redacted]# [redacted]) for drive way work and paid a check of $1500 on 7/5/13. The check was cashed immediately, but no service was provided. We called the contractor multiple times in July, but he did come to do any work. The contractor informed us on 8/3 that he was unable to do the job and would refund our payment. He kept saying that he would mail us a check as refund, but the check never came. The contractor returned our call on 9/4 and told us to call his wife. We reached his wife on 9/5. She said that she would look into the issue and get back to us, but she never did. This family business collected $1500 from us for more than two months with no service and no refund.Desired Settlement: Return our money.

Business

Response:

To Revdex.com,

The above listed case/complaint is being satisfied through the office of consumer protection. Since the date of this complaint I have paid the [redacted]'s back $700.00. The remaining balance of $800.00 is being paid back in monthly payments through the office of consumer protection.

Thank You,

Nov. 11, 2013

[redacted] & Office of Consumer Protection Re: [redacted]

I am enclosing a money order for $300.00 made payable to [redacted] to go toward repaying the $1,500.00 that I owe **. [redacted] ([redacted]). I do not have the funds available to pay it all back at one time. I will continue to pay something every week until I have paid **. [redacted] back $1,500.00. I expect to have them paid in full no later than December 23, 2013. I'm sorry that it came to this but I am dealing with a lot of personal & family issues that have impacted my finical situation.

Thank You,

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

We are rejecting this response because: We don't trust the owner of this business. The attached note was the basis of a settlement agreed through the help of [redacted] County Office of Consumer Protection. As you can see [redacted] stated that she would make payment weekly and pay in full no later than 12/23/13. As of 3/8/14, she only returned $600 (not the $700 as she stated in her recent note to Revdex.com). We have NOT received ANY payment since 12/12/13.

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Description: Asphalt

Address: 4010 Nameoki Rd., Granite City, Illinois, United States, 62040

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