Town Country Bank

June 9, 2017Dispute Resolution DepartmentRevdex.comNUniversityPeoria, IL 61615VIA Electronic CommunicationRe:Response to Complaint ID [redacted] Dear Dispute Resolution Department:This is in response to your correspondence dated June 1, concerning a customer service issue with Mr [redacted] ***.As you may be aware, [redacted] merged into Town and Country Bank as of February 29, As a result, Town an Country Bank assumed all assets, liabilities and duties pf the former Premier Bank, making us the secured lender for the loans identified in Mr***'s inquiries.All loan payments have been processed and applied as presentedAll fees were assessed appropriatelyThe Bank has researched this complaint and determined that the Bank acted in a fair and responsible manner.Should you have any questions or require additional information, please feel free to contact me at [redacted] or [redacted] .Sincerely, [redacted] Director of Audit and Compliance

June 9, 2017Dispute Resolution DepartmentRevdex.comNUniversityPeoria, IL 61615VIA Electronic CommunicationRe:Response to Complaint ID ***Dear Dispute Resolution Department:This is in response to your correspondence dated June 1, concerning a customer service issue with
Mr*** *** ***.As you may be aware, *** *** ** *** merged into Town and Country Bank as of February 29, As a result, Town an Country Bank assumed all assets, liabilities and duties pf the former Premier Bank, making us the secured lender for the loans identified in Mr***'s inquiries.All loan payments have been processed and applied as presentedAll fees were assessed appropriatelyThe Bank has researched this complaint and determined that the Bank acted in a fair and responsible manner.Should you have any questions or require additional information, please feel free to contact me at *** or ***.Sincerely,*** ***
Director of Audit and Compliance

June 9, 2017Dispute Resolution DepartmentRevdex.com8100 N. UniversityPeoria, IL 61615VIA Electronic CommunicationRe:Response to Complaint ID [redacted]Dear Dispute Resolution Department:This is in response to your correspondence dated June 1, 2017 concerning a customer service issue with...

Mr. [redacted].As you may be aware, [redacted] merged into Town and Country Bank as of February 29, 2016. As a result, Town an Country Bank assumed all assets, liabilities and duties pf the former Premier Bank, making us the secured lender for the loans identified in Mr. [redacted]'s inquiries.All loan payments have been processed and applied as presented. All fees were assessed appropriately. The Bank has researched this complaint and determined that the Bank acted in a fair and responsible manner.Should you have any questions or require additional information, please feel free to contact me at [redacted] or [redacted].Sincerely,[redacted]
Director of Audit and Compliance