Town & Country Realty of Franklin County

I have many more photos that I can send you, as this program would only take 10.? I also have a copy of the moand move-out inspection signed by the tenant.? House had all new flooring throughout, professionally painted (walls, ceilings & wood trim), along with being professionally cleaned prior to their move in one year ago.? I can send the documentation invoices from the above vendors if you would like.I DID NOT track dirt on the floors (I and my associate took our shoes off at the door).? I did NOT throw any personal belongings!? I simply set a child's boogie board & kite in the living room floor that was left in a closet for the tenant to take.? I did NOT whisper ANYTHING to anyone!? When I had finished the inspection - I told the tenant I would have to have some cleaning done.? I did NOT tell her she would not get deposit back - or any part of it, as I first need vendor invoices to determine what the cleaning costs/repairs will be.? Our lease provides for days for this process of deposits.Please view attached photographs of some of the locations that need cleaning.Please contact me with any further questions and concerns.Respectfully, [redacted]

I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below The response recieved was nothing but fabricationsMy personal belongings were THROWN onto the floor and she absolutely did whisper that she was going to "teach me a lesson"I will not be satisfied until my $deposit is refunded Regards, [redacted]