Town Plaza Cleaners

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and
find that this resolution is satisfactory if they are indeed compensating me the $The response from the business was not definitively clear Regards,
*** ***

Review: Today 6/1714 I picked up my dry cleaning at Town Plaza Cleaners. I was told by an employee that a shirt was stained. He then showed me the shirt and it had stains all over the front and back of the shirt. This designer [redacted] shirt was purchased for $175.00 from [redacted]. Specifically for a vacation in the last 30 days. I wore this shirt one time since the purchase. The employee called the store manager and he arrived within a short period of time. The manager would not take responsibility for damaging this shirt. He then stated an employee had recognized this shirt and advised it was stained the last time it was dry cleaned. This is a blatant lie because the shirt was never dry cleaned before. As I stated above, I recently purchased the shirt and wore it one time.I can provide the recent receipt if necessary.Desired Settlement: I would like the same shirt replaced or refunded the amount of $175.00.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory if they are indeed compensating me the $175.00. The response from the business was not definitively clear. Regards,

Kevin Cain