Town Square Auto Parts & Service Reviews (1)
Town Square Auto Parts & Service Rating
Description: Auto Repair & Service
Address: 10379 Southern Maryland Blvd., Dunkirk, Maryland, United States, 20754
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Review: I took my car to Town Square Auto at [redacted] in [redacted], MD in [redacted] County to have new tires put on my car. When my vehicle was returned to me my vehicle information center said my tire sensor needed servicing. I brought it back to them a few days later and notified them about the problem. I was told that it was broken off during the tire change. When I asked them to fix it because they broke it I was told that it would be fixed only at my expense. My sensor was working fine when I brought my car to them and I explained that to the owner. He told me that customers complain about that problem a lot and he doesn't fix sensors because they're so flimsy. I was not told that they didn't put the sensor back on at all until a later conversation. I asked them why would I as the customer who brought them a fully functioning car bear the cost of their mistake. He tried to explain to me how that part works and then said because that part breaks so easily they're not responsible for it. I fully disagreed. I was then told by the owner that he's willing to lose my business over a $40 part that they broke. They handled this situation horribly and by the owners comments I know that I'm not the only person they have practiced their bad business on.Desired Settlement: I would like a refund for the part they broke so I can have it fixed at another mechanics shop as I no longer trust them to touch any of my vehicles.