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Towne Ridge Cleaners

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Towne Ridge Cleaners Reviews (1)

Review: I dropped off a brand new black sequine dress that I had purchased last summer 2014 from [redacted]. The dress had never been warn and still had the tags on it. I dropped it off to get it dry cleaned and when I picked it up Pearl indicated that the sequins came off when it was dry cleaned...no appoligies...just said she didn't know how to dry clean it and she's not the dry cleaner and said that they wouldn't charge me. I told her the dress was brand new and now they had ruined it and she was like yes, the sequins made the dress. I asked if she was the manager and she indicated that she was and I said so that's all you are going to do to for me after you destroyed my dress? She said yes. I said that's absolutely riduclous, it's a $200 dress that had never been warn and I trusted them to dry clean it and in return they drestroyed it and had nothing else to do or say in the matter. I am going to follow up with my attorney.Desired Settlement: To be reimbured for the full value of the dress, since it was brand new never warm and still had the tags on it. Very unprofessional way to handle business. A business that was to provide a service on an item that was dry clean only destroys the dress that I brought to them to clean and they are basically like oh well it happens and we won't charge you for ruining it!

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Description: Dry Cleaners

Address: 2228 Summer St, Stamford, Connecticut, United States, 06905-4503

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