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Townsgate Capital Corp

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Townsgate Capital Corp Reviews (4)

Very friendly easy to deal with, easy to work with

Very friendly easy to deal with, easy to work with.

They have shown me so far that they are low budget and inexperienced in the customer service department due to many harrasing calls texts and even emails due to a brief (3day) lapse in full coverage insurance) while shopping for better rates. Mind you my account is current and I have not missed any payments I have recieved way to much correspondence from them for such a small matter. I would never recommend and I am looking forward to changing companies expeditiously.

Review: They overcharge too much. I mailed my check within their grace period and they didn't get it on my deadline. They will charge me for $17 for the late fee. They suggested that I pay over the phone and they will charge another $10. The girl named Kaylin and the guy Tony who talked to me just didn't care. They can't waive anything. It's none of my control that the check I mailed didn't arrive on time. They didn't even have online payment.Desired Settlement: They shouldn't do extra charges since the only option they have is to mail a check. I'm not going to pay $10 all the time for paying over the phone. The reason why I do financing is because I have no money to pay for all at once and they take advantage of the extra charges.

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Address: 2801 Townsgate Rd. #240, Westlake Village, California, United States, 91361


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