Townsquare Media

It is my understanding you have been refunded and acknowledged this The refund can take some time due to credit card processing on both ends Please email us if you don't see this in 5-days

BUSINESS RESPONSE: WE UNDERSTAND THAT THIS IS VERY FRUSTRATING AS WE ALWAY HAVE THE BEST INTENTIONS TO HOST THIS GREAT EVENT IN EVERY COMMUNITY WHEN WE REALIZE THE EVENT WAS NOT GOING TO TAKE PLACE WE CANCELLED THIS EVENT AS WE ARE NOT A SCAM AND NOT IN THE BUSINESS OF HAVING FOLKS CONTINUE TO SIGN UP WE HAVE A STRICT REFUND POLICY THAT IS VERY WELL STATED ON THE WEBSITE AND AT THE TIME OF PURCHASE YET WE ALSO OFFER MANY ALTERNATIVES IN THE CASE THAT A PARTICIPANT IS UNABLE TO MAKE THE OTHER EVENTS OFFERED FOR TRANSFER WE ENCOURAGE REGISTRANTS TO TAKE ADVANTAGE OF THE EVENT CLOSEST TO THEM, TRANSFER THE REGISTRATION TO A FRIEND, TRANSFER TO ANOTHER YEAR, OR REACH OUT TO US IF WE CAN HELP FIND ANOTHER ALTERNATIVE WE HAVE DONE THIS EVENT IN OVER CITIES AND ENTERTAINED OVER 400,PARTICIPANTS THIS IS NOT A HUGE SCAM YET AN UNFORTUNATE OCCURENCE AND WE ENCOURAGE OUR COSTOMERS TO READ OUR POLICIES BEFORE SIGNING UP AND BEFORE AGREEING TO OUR TERMS WHICH ALL PAID PARTICIPANTS AGREE TO

We understand that it is very frustrating as we always have the best intentions to host a great event in every communityWhen we realized that event was not going to take place we cancel the event as we are not a scam and not in the business of having folks continue to sign upWe have a strict refund policy that is very well stated on the website and at the time of purchase yet we also offer many alternatives in the case that a participant is unable to make the other events offered for transferWe encourage registrants to take advantage of the event closest to them, Transfer the registration, transfer to another year, or reach out to us if we can help find another alternativeWe have numerous contact us locations on our website and a staff that response to these emails We have done this event in over cities and entertain over 400,participantsThis is not a huge scam yet and fortunate occurrence and we encourage our customers to read our policies before signing up and before agreeing to our terms which all paid participants agree to

Complaint: [redacted] I am rejecting this response because:The business did not provide a full refund The company continues to falsely advertise insane inflatable 5k races and cancels the events without providing a refund or an event in the same area, yet alone state Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because:I understand it was stated clearly that there were no refunds going to be issued for cancellations; however, nowhere did it disclose on the site that there must be a certain level of participation for the race to occurAlso, why was the City of [redacted] not contacted to receive a permit for this race? To me, that is the part that seems so shadyIt seems like you guys never even planned to have the race, you were just advertising it to collect people's money and then hide behind the "Sorry, we don't issue refunds" thing Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: The change of venue was not in the same state or on the same day A full refund is expected as the company has awarded refunds to other participants when the company "changed the venue" Further, individuals for which I paid admissions for have contacted Sarah T [redacted] Chief of Consumer Protection at the [redacted] Attorney General's office It is our understanding that the state of [redacted] will be taking this up and partnering with other states to protect consumers from this SCAM I look forward to a full refund Sincerely, [redacted]

In reference to classic rock texas radio station football pick contest I don't usually post this sort of thing, but this has got the best of me
I started playing this football contest since it began I mean what fun and weekly chance to win a nice prize, well low and behold last week I was the winner the top person for the week, let me tell you I was excited! So winners notifid by phone no call so checked account to make sure number correct, all good say they try times in hours so kept my phone with me, no call so well before the hours up, I called left a message...next morning Lucky Larry calls says no we are not giving weekly pizes just Dollars at end...( states 10,grand prize possible)So I explain it to him told him where to read it etcHe said he wouls research and call me back
He did call back his answer yes we have the choice to award the prize but we have chosen not to!!!! But I will leave a coupon for a bundt cake from Nothing Bundt Cakes i

The Business has agreed to refund me the money for the services not providedI am satisfied as this was the remedy I requested

The Business has agreed to refund me the money for the services not providedI am satisfied as this was the remedy I requested