Toyota Vlad Toy's Inc.

Review: I was promised one thing and delivered another. Receipt does not show "no returns/refunds". This shop did not deliver what was promised on the invoice and would not allow a full refund of deposit. I paid $500 for a list of 6 items, paid $300 up front and received 2 items, and owed $200 upon delivery of the remainder 3 items. When delivery time came- only partial items were available. The price was not adjusted and the seller became very aggressive.Desired Settlement: I would like to return the 2 items and have my deposit refunded.

Business

Response:

Customer called the business on 10/14/15 regarding some car parts. He requested a list of 4 items, then came and pre-paid $300 for 2 items (trunk lid and driver side door). [redacted] also requested two more items (exhaust and driver side skirt) and agreed that he would pay the remaining balance of $200 once all the items were delivered to his residence in Kensington, CA. Upon delivering the items on 10/17/2015, [redacted] had only $110 and was unable to pay the remaining $200 owed for the other 2 items. The two items that were pre-paid (driver door and trunk lid) were left with the customer but the other two items were not. The following Monday (10/19/2015) the customer called and demanded that he receive additional items and became verbally abusive. [redacted] threatened to "Come down and work things out personally". *A copy of the invoice was sent to the the following email:[redacted]