Sign in

Toys And Tots Daycare

Sharing is caring! Have something to share about Toys And Tots Daycare? Use RevDex to write a review
Reviews Toys And Tots Daycare

Toys And Tots Daycare Reviews (2)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The owner of Toys & Tots did not propose a solution to our problemAdditionally, she stated she has communicated with me on "multiple occasions"I have never had direct communication with this individual, therefore this is another invalid claimShe has communicated with my husband on one occasionThis simple fact is: the owner is stating the documentation says something it clearly does notMy husband was verbally assured we would receive a refund by the directorThe Toys & Tots owner is literally stealing $from my family and fails to see it this wayIf no proper solution is agreed upon through Revdex.com, we will proceed to *** County Magistrate Small Claims Court as well as replacing all the reviews we wrote online that have been deleted by the ownerThis is not solely about $160.00, but about a business taking advantage of our family during a trying time in our livesOur passion for this complaint is to ensure no families are taken advantage of now and in the future
Regards, *** ***

She did reserve a spot at my Daycare Center. We called her the day before she was to start to confirm her spot. She explained her situation to my Director. My Director was at that time new and...

in training. My Director called me to find out exactly what to do and I told her to let the parents know that is a security deposit and just like rent if you do not take the spot it is non-refundable. Our paper work states if you do not give a 4 week notice upon LEAVING you void the deposit. If you give a 4 week notice it goes towards your last week of tuition. She didn't start at all and this was a non-refundable deposit because she didn't start at all. I explained to her it is called a security deposit for a reason. To secure a spot so another child can't take it and I'm not giving her spot away because she paid me a secure amount to hold spot. If a child doesn't show we do not get money from anyone. All centers charge deposits and I have been open for 15 years this is something we have always done. We have tried to explain this to her and her husband a few times. This happened in July 2014, not sure why she keeps insisting on this, but we have rules just like every other business and I'm sorry about the way she feels but I can't keep saying the same thing over to her and try to explain this. I think she understands, but just wants her money back.

Check fields!

Write a review of Toys And Tots Daycare

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Toys And Tots Daycare Rating

Overall satisfaction rating

Add contact information for Toys And Tots Daycare

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated