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[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

I have been in communication with the customer in an effort to resolve his complaintHe indicated that he only wanted a refundI told him that was an agreeable resolution provided he returned the partsAfter the parts are returned a full refund, minus shipping costs, will be issuedAs of this
date he has not returned the parts