Revdex.comJefferson St NE Ste AAlbuquerque, NM 87109Re: ID# [redacted] To whom it may concern:Customer came into the store requesting a battery for the product she purchased days earlierWe told her we do not stock that type of batterySo then she told the clerk "well I just want a refund." When the clerk looked at the product it appeared to be used therefore she could not do a refund.We do our best to take care of all of our customersWe are not an authorized warranty center for the product that was purchasedWe assist our customers with the warranty directions the manufacture provides when neededWe do not stock batteries for the products as they are supplied by the manufacturerWe would be happy to pay for a new battery.Lance T***T&R Market Inc.###-###-####
Complaint: [redacted] I am rejecting this response because: Regards, [redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]I requested a battery because it was not thereIf the product was used it was not by us but by your storeThe clerk never opened the case Also she did not offer assistance I am working with the manufacturer and they are aware of the problem The manufacturer is being very helpful and hopefully will get the problem resolvedThe battery was purchased at Radio Shack for $
Revdex.comJefferson St NE Ste AAlbuquerque, NM 87109Re: ID# [redacted] To whom it may concern:Customer came into the store requesting a battery for the product she purchased days earlierWe told her we do not stock that type of batterySo then she told the clerk "well I just want a refund." When the clerk looked at the product it appeared to be used therefore she could not do a refund.We do our best to take care of all of our customersWe are not an authorized warranty center for the product that was purchasedWe assist our customers with the warranty directions the manufacture provides when neededWe do not stock batteries for the products as they are supplied by the manufacturerWe would be happy to pay for a new battery.Lance T***T&R Market Inc.###-###-####
Complaint: [redacted] I am rejecting this response because: Regards, [redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]I requested a battery because it was not thereIf the product was used it was not by us but by your storeThe clerk never opened the case Also she did not offer assistance I am working with the manufacturer and they are aware of the problem The manufacturer is being very helpful and hopefully will get the problem resolvedThe battery was purchased at Radio Shack for $