Tracy Leonard Private Investigator

I have reached out to consumer and working with her to resolve her complaintThe work was conducted and a report was provided to herIn addition, I have done even more work on this case, with out cost to the consumerAgain, I have reached out to the consumer to resolve the complaintThe consumer has sent me an email regarding her issuesI was not able to log onto the Revdex.com website to actually respond to the complaint, as it was stating my email was not correctCan you please post that I am working with the consumer to resolve the matterThank you for your time Respectfully, [redacted] ,L.P.I

I have reached out to consumer and working with her to resolve her complaintThe work was conducted and a report was provided to herIn addition, I have done even more work on this case, with out cost to the consumerAgain, I have reached out to the consumer to resolve the complaintThe consumer
has sent me an email regarding her issuesI was not able to log onto the Revdex.com website to actually respond to the complaint, as it was stating my email was not correctCan you please post that I am working with the consumer to resolve the matterThank you for your time
Respectfully,
*** ***,L.P.I

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I have received the requested report; however, getting the information or any response from Mr*** did not happen until I filed the complaint The report is thorough and satisfactory., The business was negligent for returning phone calls, emails or questions during the whole of July and August Regards,*** ***

I filed a previous complaint ( ***) regarding an issue with Tracy and providing his PI serviceIt was closed saying that he would reimburse the money I had paid himThe issue was closed on 2/21/I was told by Tracy, through email, that a check had been mailed on 2/22/He immediately asked me if I had received the check yet and if not he would cancel it and send the money via moneygram/paypalI advised through email that we wait a week to let the USPS mail go throughI sent an update on 2/and then 2/telling Tracy I never received the checkOn 2/Tracy asked if I had a paypal account and on 2/I informed him I did not and that a moneygram would be the best optionOn 3/I sent another email asking for an update after not hearing anything back from Tracy, he responded that day saying that a moneygram would be put through that day or the next and he would email me the reference numberI still have not heard anything from Tracy and I sent him follow up emails on 3/and 3/I also have never received the mailed check he claimed to have sent, which now I can see was untrue and was never sent in the mail to begin with
Translate
Desired Settlement:
Refund
Desired Outcome:
The moneygram reference number with an amount of $to reimburse for the services he did not provide

I am responding to the consumer complaint. I have had contact with
the consumer/client and had informed at the beginning of the contracted
agreement for services that "I could not guarantee any results" on
her...

case with the very limited information that she has provided to conduct a
locate investigation" I have also put numerous hours that I have not charged
her for regarding her case. In the efforts of keeping my client happy. I have
agreed to refund her funds paid to our firm to her. If there is any additional
questions, comments or concerns please contact me. 
[redacted]

I have reached out to consumer and working with her to resolve her complaint. The work was conducted and a report was provided to her. In addition, I have done even more work on this case, with out cost to the consumer. Again, I have reached out to the consumer to...

resolve the complaint. The consumer has sent me an email regarding her issues. I was not able to log onto the Revdex.com website to actually respond to the complaint, as it was stating my email was not correct. Can you please post that I am working with the consumer to resolve the matter. Thank you for your time.
 
Respectfully,
[redacted],L.P.I.