Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] In response to ***, they do not like to work on major things and that is why it was brought to a [redacted] dealerThe owner was notified that the vehicle was and is not working correctly numerous times and his comment was that they don't do free servicesAs expected they would blame something else and not their workIt is a clear violation of Chapter 93aIn addition to this complaint, a complaint has also been filed with the Attorney General consumer protection division and the Attorney General Criminal Investigation unit regarding this dealing.As far as the brakes are concerned, the story reported by the dealer is no where what was reported to meI was told the technician blew a brake line during the test drive and they reported brake fluid gushing out, and when picked up they said there was fluid draining out and I had about pumps of the brakes before I had no brakesThat is why the vehicle sat at my house all weekend and brought back to [redacted] to get checked and there reported condition did not existThat is also why I requested during the meeting with the owner that the technician be brought into the meetingThat is when the real story came outAfter they tried to commit FRAUD for $dollarsIn addition to the Attorney General Criminal Investigation there will also be a criminal complaint filed with the [redacted] Police DepartmentAny services provided for my vehicle will be overseen by the Attorney Generals officeThe story reported by the dealer is no where what happened and is being criminally investigated for the FRAUD it was Regards, [redacted]
The assertions that made by Mr [redacted] are simply not trueNo Employee of Tracy Motors, Inc committed any fraudWe repaired his engine light concern for "Free" and No further work was doneWe made him aware of a leaking brake line and he had chosen to drive without repairHe certainly has that right, but I would still submit that the line is excessively corroded and leakingHe has driven the [redacted] with the engine light never coming back on since repair, as stated to me on the phoneI am unclear what blame I am passing on to anyoneAs far as we are concerned the engine must be running properly or he would have needed more repairs in the last thousands of miles drivenAny related work is under warranty in the event the timing chain repair caused any issuesTracy VW, Inc Tracy Motors, Inc have not had unresolved Revdex.com matters or Attorney General issues in over yearsThe allegations are baselessI stand ready to be helpful with any necessary repirs needed on Mr [redacted] that we have only made "Free" repairs on
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] In response to ***, they do not like to work on major things and that is why it was brought to a [redacted] dealerThe owner was notified that the vehicle was and is not working correctly numerous times and his comment was that they don't do free servicesAs expected they would blame something else and not their workIt is a clear violation of Chapter 93aIn addition to this complaint, a complaint has also been filed with the Attorney General consumer protection division and the Attorney General Criminal Investigation unit regarding this dealing.As far as the brakes are concerned, the story reported by the dealer is no where what was reported to meI was told the technician blew a brake line during the test drive and they reported brake fluid gushing out, and when picked up they said there was fluid draining out and I had about pumps of the brakes before I had no brakesThat is why the vehicle sat at my house all weekend and brought back to [redacted] to get checked and there reported condition did not existThat is also why I requested during the meeting with the owner that the technician be brought into the meetingThat is when the real story came outAfter they tried to commit FRAUD for $dollarsIn addition to the Attorney General Criminal Investigation there will also be a criminal complaint filed with the [redacted] Police DepartmentAny services provided for my vehicle will be overseen by the Attorney Generals officeThe story reported by the dealer is no where what happened and is being criminally investigated for the FRAUD it was Regards, [redacted]
The assertions that made by Mr [redacted] are simply not trueNo Employee of Tracy Motors, Inc committed any fraudWe repaired his engine light concern for "Free" and No further work was doneWe made him aware of a leaking brake line and he had chosen to drive without repairHe certainly has that right, but I would still submit that the line is excessively corroded and leakingHe has driven the [redacted] with the engine light never coming back on since repair, as stated to me on the phoneI am unclear what blame I am passing on to anyoneAs far as we are concerned the engine must be running properly or he would have needed more repairs in the last thousands of miles drivenAny related work is under warranty in the event the timing chain repair caused any issuesTracy VW, Inc Tracy Motors, Inc have not had unresolved Revdex.com matters or Attorney General issues in over yearsThe allegations are baselessI stand ready to be helpful with any necessary repirs needed on Mr [redacted] that we have only made "Free" repairs on