I placed an order with Wizard Wood Wands in June, it is now NovemberI haven't received my order or a response to my numerous emails In June of I ordered $of merchandise from Wizard Wood Wands and in June I was sent a confirmation email saying that my order had been confirmed and my card was charged accordinglyThe invoice number for my order is XXXXXXXI was sent another email saying that I could expect my wand in 4-weeksThat was about months ago as it is now November I have sent multiple emails asking about my order and I have not received a single email backA few weeks ago I even sent a letter through the mail hoping that would get a response but I've heard nothing backI understood it would take a few weeks for my wand to get here but now it's been months and Wizard Wood Wands is not responding back to meI've paid for my order and if it is not coming I would like to get a refund
I ordered a wand about months ago but I never received anything after they sent me emails stating that they would I ordered my wand and I received a order confirmation on march XX XXXXI waited the 4-weeks then sent an email this was after I received confirmation to my orderEver since then I have not heard from the business after sending a few emails
I placed an order with Wizard Wood Wands in June, it is now NovemberI haven't received my order or a response to my numerous emails
In June of I ordered $of merchandise from Wizard Wood Wands and in June I was sent a confirmation email saying that my order had been confirmed and my card was charged accordinglyThe invoice number for my order is XXXXXXXI was sent another email saying that I could expect my wand in 4-weeksThat was about months ago as it is now November I have sent multiple emails asking about my order and I have not received a single email backA few weeks ago I even sent a letter through the mail hoping that would get a response but I've heard nothing backI understood it would take a few weeks for my wand to get here but now it's been months and Wizard Wood Wands is not responding back to meI've paid for my order and if it is not coming I would like to get a refund
I ordered a wand about months ago but I never received anything after they sent me emails stating that they would
I ordered my wand and I received a order confirmation on march XX XXXXI waited the 4-weeks then sent an email this was after I received confirmation to my orderEver since then I have not heard from the business after sending a few emails
Order placed on January 26th, and immediately received a confirmation email of my orderIt is nearly June and I have not yet received my order
Order was placed on Tuesday January 26th, The following was emailed to me immediately
Account XXXXXX
Invoice XXXXXXX
My order consisted of various options bringing the total of my order to about $which was charged to my credit cardOn March 3rd, I sent an email to ***@wizardwands.net and received a reply stating that
"The crafting time for custom wands is 4-weeks right now due to a high volume of ordersI am running a little behindWinter is the slowest crafting time because the bonding and finishing takes longer to dry, and sometimes have to be redoneIt is finally starting to warm up now and the wands will begin to go out quickerWhen your wand is ready to ship you will receive a tracking number"
I emailed them again on April 15th since I still had not received my order and needed to change the shipping addre
Never received my order or response from company
I ordered a wand on 5/31/ I have sent emails to every different email address on the company's website asking for the status of my order I have never received the product, a refund, or even a response from the company
My daughter ordered a wand on February 26, and we still haven't received it
I placed the order on February 26, and received confirmation of my order right awayMy account number is XXXXXX and my invoice number is XXXXXXXI made the payment online at the time of the order, using a Mastercard The website claims that it takes 4-weeks on average, but it has been months, and we still haven't received the order, nor any information about the delayI finally sent an inquiry on June 26, but received no replyMy daughter saved her own money to purchase this wand, and is very disappointedNow that I look at the Revdex.com site, I see that these are a common problems for this business - not delivering the product in time (or at all) and not responding to inquiriesWhy is this company still in business?
I ordered a custom product in JulyAs of 12.1.16, I have received no product or refund after requesting it
I ordered a custom product in JulyAs of 12.1.16, I have received no product or refund after requesting itSeller assured me that product could be completed with extended timeStill no word
My son ordered a wand for $It has been three months and the wand has not been received
Wand ordered Jan 16, 2016, but never receivedOn Feb 24, I sent an email enquiring as to why we had not received itemI received a reply saying they were slow filling ordersI sent an email on March 18, which was not answeredI sent another email and form on the website demanding a full and immediate refund on April I now see on Revdex.com a number of complaints against this company, and on other sites, why hasn't this company and its website been closedIt is stealing money from children
I placed an order with Wizard Wood Wands in June, it is now NovemberI haven't received my order or a response to my numerous emails In June of I ordered $of merchandise from Wizard Wood Wands and in June I was sent a confirmation email saying that my order had been confirmed and my card was charged accordinglyThe invoice number for my order is XXXXXXXI was sent another email saying that I could expect my wand in 4-weeksThat was about months ago as it is now November I have sent multiple emails asking about my order and I have not received a single email backA few weeks ago I even sent a letter through the mail hoping that would get a response but I've heard nothing backI understood it would take a few weeks for my wand to get here but now it's been months and Wizard Wood Wands is not responding back to meI've paid for my order and if it is not coming I would like to get a refund
I ordered a wand about months ago but I never received anything after they sent me emails stating that they would I ordered my wand and I received a order confirmation on march XX XXXXI waited the 4-weeks then sent an email this was after I received confirmation to my orderEver since then I have not heard from the business after sending a few emails
I placed an order with Wizard Wood Wands in June, it is now NovemberI haven't received my order or a response to my numerous emails
In June of I ordered $of merchandise from Wizard Wood Wands and in June I was sent a confirmation email saying that my order had been confirmed and my card was charged accordinglyThe invoice number for my order is XXXXXXXI was sent another email saying that I could expect my wand in 4-weeksThat was about months ago as it is now November I have sent multiple emails asking about my order and I have not received a single email backA few weeks ago I even sent a letter through the mail hoping that would get a response but I've heard nothing backI understood it would take a few weeks for my wand to get here but now it's been months and Wizard Wood Wands is not responding back to meI've paid for my order and if it is not coming I would like to get a refund
I ordered a wand about months ago but I never received anything after they sent me emails stating that they would
I ordered my wand and I received a order confirmation on march XX XXXXI waited the 4-weeks then sent an email this was after I received confirmation to my orderEver since then I have not heard from the business after sending a few emails
Order placed on January 26th, and immediately received a confirmation email of my orderIt is nearly June and I have not yet received my order
Order was placed on Tuesday January 26th, The following was emailed to me immediately
Account XXXXXX
Invoice XXXXXXX
My order consisted of various options bringing the total of my order to about $which was charged to my credit cardOn March 3rd, I sent an email to ***@wizardwands.net and received a reply stating that
"The crafting time for custom wands is 4-weeks right now due to a high volume of ordersI am running a little behindWinter is the slowest crafting time because the bonding and finishing takes longer to dry, and sometimes have to be redoneIt is finally starting to warm up now and the wands will begin to go out quickerWhen your wand is ready to ship you will receive a tracking number"
I emailed them again on April 15th since I still had not received my order and needed to change the shipping addre
Never received my order or response from company
I ordered a wand on 5/31/ I have sent emails to every different email address on the company's website asking for the status of my order I have never received the product, a refund, or even a response from the company
My daughter ordered a wand on February 26, and we still haven't received it
I placed the order on February 26, and received confirmation of my order right awayMy account number is XXXXXX and my invoice number is XXXXXXXI made the payment online at the time of the order, using a Mastercard The website claims that it takes 4-weeks on average, but it has been months, and we still haven't received the order, nor any information about the delayI finally sent an inquiry on June 26, but received no replyMy daughter saved her own money to purchase this wand, and is very disappointedNow that I look at the Revdex.com site, I see that these are a common problems for this business - not delivering the product in time (or at all) and not responding to inquiriesWhy is this company still in business?
I ordered a custom product in JulyAs of 12.1.16, I have received no product or refund after requesting it
I ordered a custom product in JulyAs of 12.1.16, I have received no product or refund after requesting itSeller assured me that product could be completed with extended timeStill no word
My son ordered a wand for $It has been three months and the wand has not been received
Wand ordered Jan 16, 2016, but never receivedOn Feb 24, I sent an email enquiring as to why we had not received itemI received a reply saying they were slow filling ordersI sent an email on March 18, which was not answeredI sent another email and form on the website demanding a full and immediate refund on April I now see on Revdex.com a number of complaints against this company, and on other sites, why hasn't this company and its website been closedIt is stealing money from children