Tracy's Haircuts Unlimited

Initial Business Response /* (1000, 5, 2016/06/15) */
I was successfully able to locate the account today, it is our file number XXXXXXXXX. BRS will forward itemization of the charges to the address given in this complaint. Once you have had the opportunity to review the charges, please contact...

our office at the number on the letter for further resolution.

Initial Business Response /* (1000, 5, 2015/11/09) */
Contact Name and Title: Linda [redacted], Pres
A letter will be mailed to the consumer giving an itemization of the charges on this account.
OFFER:
Upon receipt of the letter, we would ask the consumer to contact our office to resolve the...

account balance. All contact information will be on the letter but the toll free number is X-XXX-XXX-XXXX, the file number is XXXXXXXXX.

Initial Business Response /* (1000, 5, 2016/11/14) */
We believe the consumer may have confused the account at BRS with something else. The account at BRS is for a medical bill. Please call our office at X-XXX-XXX-XXXX for more information.

Initial Business Response /* (1000, 5, 2016/06/14) */
THE NOTICE WAS MAILED AFTER TALKING TO MS. [redacted] ON THE PHONE ON JUNE 8, 2016. AS A COURTESY AND DUE TO THE TIME THAT HAS ELAPSED A CREDIT BUREAU DELETION REQUEST WILL BE SUBMITTED. THIS DELETION CAN TAKE 30-45 DAYS TO PROCESS AND IS NOT UNDER...

OUR CONTROL.

Initial Business Response /* (1000, 5, 2015/10/12) */
Contact Name and Title: Linda [redacted], Pres
I reviewed our account today and spoke to [redacted] also. The notes on this account at TLF only state that they will inform BRSI of the paid in full status of the account. BRSI received...

this payment in full on 5/8/2015 and the paid in full status was scheduled for transmission to the credit bureau(s) that day. We next transmitted to the bureau(s) on 5/17/2015 and this account was properly and appropriately reported as paid in full at that time. It is against the law to promise deletion from the credit bureau(s) in order to get payment in full on any account.
OFFER:
Unfortunately, I will not be able to offer the desired resolution as it is against the FCRA. The only possible solution would be for the consumer to dispute these items on the credit bureau even though they are paid in full.

Initial Business Response /* (1000, 5, 2015/12/28) */
Contact Name and Title: Linda [redacted], Pres
Contact Phone: (XXX)XXX-XXXX
BRSI did not receive its mail returned for bad address but do acknowledge that our records contained an old address. We would be willing to delete this item from the...

credit bureau(s) due to the incorrect address once the account is paid in full.
OFFER:
Contact our office to pay the account in full and we will immediately issue a letter acknowledging the paid in full status on the account and we will request deletion from the bureau(s) at that time.

Initial Business Response /* (1000, 5, 2016/04/01) */
BRSI received notice of a dispute from this consumer via E-Oscar on 3/31/2016. Upon receipt of that dispute, the account at BRSI was closed and deletion was requested from the credit bureau(s). BRSI is no longer involved in the collection of...

this account.

Initial Business Response /* (1000, 5, 2015/12/16) */
Contact Name and Title: Linda [redacted], Pres
Contact Phone: XXX-XXX-XXXX
BRSI received 7 accounts from our client, [redacted] and ultimately forwarded these accounts to [redacted] Multiple contacts were made by BRSI...

and also by TLF attempting to resolve these accounts. These efforts are from legitimate companies, this is not a scam.
OFFER:
Consumer asked for verification of the account information. BRSI has provided an itemization of these charges to [redacted] will be forwarding the charge details to the consumer in the very near future. The consumer will need to work with [redacted] on this matter moving forward.

Initial Business Response /* (1000, 5, 2015/07/10) */
Contact Name and Title: Linda [redacted], Pres
Contact Phone: XXX-XXX-XXXX
I have been unable to locate an account under the name given here. Could it be under a different name? Who was the original creditor? Please provide further...

information to allow us to properly investigate this matter.
OFFER:
Please provide more information to allow us to investigate this further.