Traders Point Christian Schools

When Traders Point Christian Schools (TPCS) closed their program effective March 16, we had to find alternative means for childcare.

When attempting to cancel daycare and our contract due to TPCS non-performance, TPCS refused to acknowledge contract termination despite their nonperformance of services. We were even in a prepayment position and willing to forgive what was due back to us. Despite this effort, TPCS continued to attempt to charge us a $1,000 withdrawal fee and/or pay 30% of the weekly childcare fees throughout the remaining school year despite not providing onsite childcare. Additionally, despite terminating ACH authorization in a letter to them and communicating the contractual dispute, they unethically continued to charged our bank account/credit card claiming they couldn't anticipate COVID-19 and the consequences. I cannot see how that logic works --- several business didn't anticipate COVID-19, but it doesn't mean they can continue to charge past customers when they are no longer providing services. I would like to move forward with acknowledgement of contract termination due to TPCS non-performance and refund of payment on a prorata basis of services performed through March 13.