To whom it may concern:The Castle Inn & Suites has investigated the complaint lodged with the Revdex.com Our findings are that the item was not removed from the room by any employee No item was found after the guest departure On a daily basis valuable items are left behind by guests such as jewelry, electronics, laptops, and even cash These items are promptly returned to the guests It is highly unlikely that an item from a room that had not departed was removed As an act of goodwill the Castle Inn & Suites will provide a credit of $for replacement Minnie Mouse ears from Disneyland The guest will need to contact the hotel directly to organize the credit Please contact [redacted] the front office manager via email at [redacted] .Thank you,Castle Inn & Suites
To whom it may concern:The Castle Inn & Suites has investigated the complaint lodged with the Revdex.com Our findings are that the item was not removed from the room by any employee No item was found after the guest departure On a daily basis valuable items are left behind by guests such as jewelry, electronics, laptops, and even cash These items are promptly returned to the guests It is highly unlikely that an item from a room that had not departed was removed As an act of goodwill the Castle Inn & Suites will provide a credit of $for replacement Minnie Mouse ears from Disneyland The guest will need to contact the hotel directly to organize the credit Please contact [redacted] the front office manager via email at [redacted] .Thank you,Castle Inn & Suites