TradeWins Publishing Corp. Reviews (1)
View Photos
TradeWins Publishing Corp. Rating
Description: ONLINE PUBLICATIONS, PUBLISHERS-BOOK, COMPUTER SOFTWARE PUBLISHERS & DEVELOPERS, PUBLISHERS - MAGAZINE
Address: 528 North Country Road, Saint James, New York, United States, 11780-1440
Phone: |
Show more...
|
Web: |
|
Add contact information for TradeWins Publishing Corp.
Add new contacts
Review: BOUGHT A SIX MONTH SUBSCRIPTION TO AN INVESTMENT TRADE PROGRAM FROM TradeWins Publishing Corp.THE LAST E-MAIL I GOT FROM THEM WAS DATED JAN **,2014 EVEN THOUGH ACCORDING TO THEM MY SERVICE STARTED 12/**/2013.TRADEWINS FAILED TO DELIVER NOT ONLY ON THEIR PROMESSES OF EXTRAORDINARY RESULTS BUT FAILED TO DELIVER( PERIOD) EVEN THE TRADE ALERTS THAT WOULD GIVE ME THE OPPORTUNITY TO FULLY GAUGE THEIR PERFORMANCE.Desired Settlement: FULL REFUND
Business
Response:
Customer, [redacted], ordered a six month subscription, to a trading service that does have a refund policy clearly indicated in the brochure that customer responded to. see attached Exhibit A.
Customer states he stopped receiving emails on 1/**. our records indicate that customer did not contact us regarding this issue. In fact, effective 1/**/14 we began using a service that tracks and records recipients receipt of alerts. attached you will find log results - see Exhibit B.
Merchandise was shipped to and received by customer - see attached Exhibit C.
Even though there is a clear performance guarantee stated for this product, an e-mail has been sent to customer dated 2/**/14 (see attached -Exhibit D offering partial refund pending return of merchandise.
Refund is pending [redacted] merchandise return as noted in e-mail.to date we have not received return mdse to issue the refund.
Thank you, TradeWins Publishing