Our company received your letter of complaint submitted 8/4/regarding past customers ***& [redacted] ***.I am responding tocomplaint by ***s to Revdex.com and include the actual correspondence, includingthe bid estimate/ contract awarded and terms within(Page & 2)The contract was % fulfilled as of July 1st, (Page 5) Note in ***s letter states " Pictureswere far away " [redacted] Please note that the terrain is very steep as well as each and every picture ourcompany sent, can be opened and made to ANY size up to X " pictures by the click of yourcomputer.The documentation pages - attached negates ALL claims the ***s have made against ourcompany within the terms of said work contracted per bid estimate # (page 2)a) Payment of jobb) Supplies of materialsc) Expectations vscontract obligations.d) Completion of jobe) Communicationf) " He should finish what he promised to do "First issue:a) the ***s state that " after paying $we expect Tom to complete the job.Both [redacted] & [redacted] attended initial meeting with Tom & Ann T [redacted] , Owners ofTrampush Construction IncThe used roof metal the ***'s wanted applied for job use wasnoted in the hut Nothing of wood treatment was discussed, pointed out or left out to apply oraddress the pine material on fascia.At this time, Tom clarified the majority of the metal was inappropriate & Tram push ConstructionIncwould supply metal for reroof at no additional charge .The ***s did not provide all the materialIn fact the only material used from the ***s was 2pieces of metal .All the felt paper, wood sheeting ,rafters, pine fascia boards , caulk , labor etc was provided byTrampush Construction Inc.This contract bid was then sent May 31, via email : see attached Page & .Clearly the numbered steps on contract you can see Pg , all materials & labor included.The ***s paid Ya down after their approval and in a phone call .Mr [redacted] stated how heappreciate the concise and clear bid as his employment "I use to screen contracts for a living andthis estimate was the most thorough he'd seen".The ***s immediately seem very personable.The ***'s noted several times preparing the property for sale as they no longer want to evercome back to Colville I Evans Washington as they have severed family ties , stated their personalreason sell .The ***s stated how unhappy they were with the renter that had rented & occupied theproperty.The ***s noted that they were in a feud with the neighbors adjoining their property line asdifferences over snowplowing, power over the property lines, as well as the ***s havinghired the neighbors to re-deck the cabin Their unhappiness with that job & disposal of materialsIt became clear that the ***s are unhappy with all aspects of this cabin any people inconjunction with the property.Its unusual to meet clients for the first time and be told all the above.At the time it seemed irrelevant however in thinking back, it seems moreso" heads up" thatperhaps the ***s are just never quite content with any arrangements or agreements they make?Regardless, we remained professional in every aspect each & every detail of the bid to the***s was clarifiedJob was completed as contracted.See Page Bid itemized 1- 10.b) Materials:There were two alteration to the job 1) the metal usedThe ***s had supplied used, rusty,predrilled galvanized metal they had salvaged and directed me to use as the replacement metalon this jobThe ***s wanted the job done as complete and frugal as possible to ready for sale.I sorted thru the ***s metal and after inspecting the stack of metal, I realized this metal had nointegrityThe metal ***s provided was visually was paper thin in places and sunlight showedthrough in rusted areasTherefore, it was my professional judgment to provide alternative metalof quality AT MY OWN COSTTo honor the contract already agreed on.The wood treatment for the new fascia the ***s are filing the compliant for , was neverdiscussed with the ***s in any way, ie: (IS) emails, multiple phone calls, face to face meetingetc.Wood treatment was never part of the bid on estimate in any application Neither was jacking upthe porch that at my cost was extra , which I chose to do as a professional decision That wasadditional labor , materials at my cost.c) Expectations vs contract obligations.The ***s state they expected the wood treatment to be applied but at you can see on emailpg all the discussion over wood treatment was after the job completed .If you look at my contract, it was clear and concise in itemizing, products and intent from start tofinish of the entire re-roof.There simply was never any illusion that the new fascia would be painted , sealed other than caulkthat was itemized on bidIt was never a discussionPeriod.d) CompletionThere were CLEAR pictures our company sent to the ***'s upon completion ( See page Sattached) The ***'s lied and stated the pictures were too far to see- this is an outright lie .Each of the pictures emailed can be " clicked on" and enlarged as large as one would like on thecomputer.The picture closest to the building you can see in the email, and is at most 8ft awayfrom the door/ fascia.Multiple pictures , on VERY STEEP property , I obtained as close as I could, the fascia, trim androof as completed.I also had to jack up the front porch, as so out of level the trim metal would be impossible to applywithout bendingAdditional labor, hours and again, providing over and above a job withintegrity.The ***s emailed a reply upon completion ( Page ) Stating :" THE JOB YOU DID LOOKS GREATTHANK YOU SO MUCH YOU CAN SEND THE KEYS TOARIZONA." WE ARE OFF ENJOYING CODY WYOMING, HAVE SEEN RODEO'S , A DINNER SHOW ANDHAVE SHOPPED A BUNCHTHE MONEY GOES "POOF " HERE.Again, no mention of any dissatisfaction, job uncompleted, nor ANY wood treatment.Job completed, pictures sent, keys returned, payment in full, email of satisfaction( Page )e) Communication:***s have had stated they did not like " no reply to their email over fasciaAfter emails andagain, multiple phone calls, there seems to be no lack of communication.The emails have verifiably come thru, been ask & answered and job completed.Somewhere between July email of completion and satisfaction of job completed, the ***snoted on (PAGE 7) July 4th, email a request for more work to include painting fascia and patchwood peeker holes , and I quote"how much more would it cost for return to jobsite) and additionally apply wood treatment aswell as " Repair Wood peeker holes "***s stated, " We forgot to ask" in two lines of the email on page 7-Also they stated" You needn't make a special trip" If you happen to be in the area, there's nohurry.I emailed response and ask " is that what's inside the quart in the hut?In email requesting additional work, Trampush Construction stated " If you have materials, thelabor would be $+taxThat wood peeker hole , just to be a creative fix" PAGE attached.In conclusion,***s state in complaint to Revdex.com" he should fulfill what he promised to do"This is a lie.The ***s are deliberately misleading, spreading mistruths of our agreements in contracts.The ***s version of the truth is slanderous and defamatory.The ***s sent hostile emails beginning on July 11th after the job completed - see page .The ***s stated they are" not builders", however in their personal letter to our company, Ireceived on August 11th, (Page I & 11) and numerous emails ( total exchanges of emailand numerous phone calls, as well as pgletter from the ***s that reflect more threateningand hostile emails from the ***s.The ***s have contacted Revdex.com, and expect my company to provide over and above an originalcontractThis is simply not going to happen.The ***s have noted the wood treatment was never a part of this contracted bid.The ***s have also stated they are satisfied, as well as asking in addition, more work to bedoneWhen a separate bid given, there was sudden dissatisfaction.Trampush Construction Inchas never been to court, had any complaint to Revdex.com, nor any rudeexchanges in such a harassing nature in + years of being a licensed, bonded contractor.Trampush Construction Inchas solid integrity and reputation in this small Stevens CountyCommunity area, thus the solid referral by one of our main suppliers, HANEY LUMBER INC.The ***s need to redact and retract the mistruth and slander they have been submitting to Revdex.comas well as Haney Lumber Incand ANY and all others included.Complaints file with Revdex.com are neither true nor and are not defamatory until investigated.Defamation requires a statement of factThis is my side and statements of fact due me in theprocess of a complaint.Trampush Constructiom Inc has not had opportunity to rebut.The ***s have also gone over and above including Haney Lumber before our company hashad the legal time & recourse to response to the claimsSending contracts and stating falseallegations naming Trampush Construction IncThis is a defamatory lawsuit waiting to happen.Therefore, The ***s choice to send a letter to Haney Lumber Incis slandering not onlyTrampush Construction Inc., name and workmanship., but also the ***s named Adrianne atHaney Lumber Incas liable himself, for a bad referral as their employee.Time and place of complaints in proper order are clear in the forms online with the Revdex.comTo gomaliciously over and above addressing my suppliers before Trampush Construction Inchas evenreceived thru US postal mail , the complaint flle against Tram push Construction Inc is defamationas it occurred before process due our company.Upon entering the store of Haney Lumber Inc , Tom T [redacted] Owner , was confronted addressedby Marilyn H***, who also has been in business over years.The employee of Haney Lumber Inc , Adrianne was also attacked .It is agreed between the business Owners, that this behavior of ***s is slanderous anddefamatory.The order and manner of The ***s conduct is in violation of my rights , Revdex.com bi-laws andWashington Courts Law .The ***s attempts to adversely affect Trampush Construction Incbusiness, intend to create anegative impact, can affect not only our company name but also rates of Contractors license ,bonding & insurance as well as potential clients ahead in defamation of Tram push ConstructionIncreputation & integrity.Desired settlement: [redacted] and [redacted] need to retract their mistruths and defamation to not only the Revdex.com but also toHaney Lumber Inc.as well as Trampush Construction Incany and all others the ***s haveinvolved.A letter of retraction from the ***s needs to become record of this file .If these actions do not cease and desist, Trampush Construction Incwill have no other choicethan to pursue legal action naming [redacted] & [redacted] in a defamation action in WashingtonCourts and let the courts decide the legal recourse within.I have no further obligation to the ***s, and Trampush Construction Inc will not provide anyadditional work, that was never included in the one and only contract Nor contract with the***s here forward.Thank You for your time,DBA Trampush Construction Inc
We have been waiting for a response to our complaint for days (Augto Sept4) We have never received a response I have tried calling Revdex.com and cannot get a real person to answer the phone I don't know what to do next AGAIN - WE HAVE NEVER RECEIVED A RESPONSE FROM TRAMPUSH CONSTRUCTION # [redacted] If you have, kindly send it to us He has still never responded to us, nor has he cashed the check I wrote to him on 7/5/in the amount of $
Our company received your letter of complaint submitted 8/4/regarding past customers ***& [redacted] ***.I am responding tocomplaint by ***s to Revdex.com and include the actual correspondence, includingthe bid estimate/ contract awarded and terms within(Page & 2)The contract was % fulfilled as of July 1st, (Page 5) Note in ***s letter states " Pictureswere far away " [redacted] Please note that the terrain is very steep as well as each and every picture ourcompany sent, can be opened and made to ANY size up to X " pictures by the click of yourcomputer.The documentation pages - attached negates ALL claims the ***s have made against ourcompany within the terms of said work contracted per bid estimate # (page 2)a) Payment of jobb) Supplies of materialsc) Expectations vscontract obligations.d) Completion of jobe) Communicationf) " He should finish what he promised to do "First issue:a) the ***s state that " after paying $we expect Tom to complete the job.Both [redacted] & [redacted] attended initial meeting with Tom & Ann T [redacted] , Owners ofTrampush Construction IncThe used roof metal the ***'s wanted applied for job use wasnoted in the hut Nothing of wood treatment was discussed, pointed out or left out to apply oraddress the pine material on fascia.At this time, Tom clarified the majority of the metal was inappropriate & Tram push ConstructionIncwould supply metal for reroof at no additional charge .The ***s did not provide all the materialIn fact the only material used from the ***s was 2pieces of metal .All the felt paper, wood sheeting ,rafters, pine fascia boards , caulk , labor etc was provided byTrampush Construction Inc.This contract bid was then sent May 31, via email : see attached Page & .Clearly the numbered steps on contract you can see Pg , all materials & labor included.The ***s paid Ya down after their approval and in a phone call .Mr [redacted] stated how heappreciate the concise and clear bid as his employment "I use to screen contracts for a living andthis estimate was the most thorough he'd seen".The ***s immediately seem very personable.The ***'s noted several times preparing the property for sale as they no longer want to evercome back to Colville I Evans Washington as they have severed family ties , stated their personalreason sell .The ***s stated how unhappy they were with the renter that had rented & occupied theproperty.The ***s noted that they were in a feud with the neighbors adjoining their property line asdifferences over snowplowing, power over the property lines, as well as the ***s havinghired the neighbors to re-deck the cabin Their unhappiness with that job & disposal of materialsIt became clear that the ***s are unhappy with all aspects of this cabin any people inconjunction with the property.Its unusual to meet clients for the first time and be told all the above.At the time it seemed irrelevant however in thinking back, it seems moreso" heads up" thatperhaps the ***s are just never quite content with any arrangements or agreements they make?Regardless, we remained professional in every aspect each & every detail of the bid to the***s was clarifiedJob was completed as contracted.See Page Bid itemized 1- 10.b) Materials:There were two alteration to the job 1) the metal usedThe ***s had supplied used, rusty,predrilled galvanized metal they had salvaged and directed me to use as the replacement metalon this jobThe ***s wanted the job done as complete and frugal as possible to ready for sale.I sorted thru the ***s metal and after inspecting the stack of metal, I realized this metal had nointegrityThe metal ***s provided was visually was paper thin in places and sunlight showedthrough in rusted areasTherefore, it was my professional judgment to provide alternative metalof quality AT MY OWN COSTTo honor the contract already agreed on.The wood treatment for the new fascia the ***s are filing the compliant for , was neverdiscussed with the ***s in any way, ie: (IS) emails, multiple phone calls, face to face meetingetc.Wood treatment was never part of the bid on estimate in any application Neither was jacking upthe porch that at my cost was extra , which I chose to do as a professional decision That wasadditional labor , materials at my cost.c) Expectations vs contract obligations.The ***s state they expected the wood treatment to be applied but at you can see on emailpg all the discussion over wood treatment was after the job completed .If you look at my contract, it was clear and concise in itemizing, products and intent from start tofinish of the entire re-roof.There simply was never any illusion that the new fascia would be painted , sealed other than caulkthat was itemized on bidIt was never a discussionPeriod.d) CompletionThere were CLEAR pictures our company sent to the ***'s upon completion ( See page Sattached) The ***'s lied and stated the pictures were too far to see- this is an outright lie .Each of the pictures emailed can be " clicked on" and enlarged as large as one would like on thecomputer.The picture closest to the building you can see in the email, and is at most 8ft awayfrom the door/ fascia.Multiple pictures , on VERY STEEP property , I obtained as close as I could, the fascia, trim androof as completed.I also had to jack up the front porch, as so out of level the trim metal would be impossible to applywithout bendingAdditional labor, hours and again, providing over and above a job withintegrity.The ***s emailed a reply upon completion ( Page ) Stating :" THE JOB YOU DID LOOKS GREATTHANK YOU SO MUCH YOU CAN SEND THE KEYS TOARIZONA." WE ARE OFF ENJOYING CODY WYOMING, HAVE SEEN RODEO'S , A DINNER SHOW ANDHAVE SHOPPED A BUNCHTHE MONEY GOES "POOF " HERE.Again, no mention of any dissatisfaction, job uncompleted, nor ANY wood treatment.Job completed, pictures sent, keys returned, payment in full, email of satisfaction( Page )e) Communication:***s have had stated they did not like " no reply to their email over fasciaAfter emails andagain, multiple phone calls, there seems to be no lack of communication.The emails have verifiably come thru, been ask & answered and job completed.Somewhere between July email of completion and satisfaction of job completed, the ***snoted on (PAGE 7) July 4th, email a request for more work to include painting fascia and patchwood peeker holes , and I quote"how much more would it cost for return to jobsite) and additionally apply wood treatment aswell as " Repair Wood peeker holes "***s stated, " We forgot to ask" in two lines of the email on page 7-Also they stated" You needn't make a special trip" If you happen to be in the area, there's nohurry.I emailed response and ask " is that what's inside the quart in the hut?In email requesting additional work, Trampush Construction stated " If you have materials, thelabor would be $+taxThat wood peeker hole , just to be a creative fix" PAGE attached.In conclusion,***s state in complaint to Revdex.com" he should fulfill what he promised to do"This is a lie.The ***s are deliberately misleading, spreading mistruths of our agreements in contracts.The ***s version of the truth is slanderous and defamatory.The ***s sent hostile emails beginning on July 11th after the job completed - see page .The ***s stated they are" not builders", however in their personal letter to our company, Ireceived on August 11th, (Page I & 11) and numerous emails ( total exchanges of emailand numerous phone calls, as well as pgletter from the ***s that reflect more threateningand hostile emails from the ***s.The ***s have contacted Revdex.com, and expect my company to provide over and above an originalcontractThis is simply not going to happen.The ***s have noted the wood treatment was never a part of this contracted bid.The ***s have also stated they are satisfied, as well as asking in addition, more work to bedoneWhen a separate bid given, there was sudden dissatisfaction.Trampush Construction Inchas never been to court, had any complaint to Revdex.com, nor any rudeexchanges in such a harassing nature in + years of being a licensed, bonded contractor.Trampush Construction Inchas solid integrity and reputation in this small Stevens CountyCommunity area, thus the solid referral by one of our main suppliers, HANEY LUMBER INC.The ***s need to redact and retract the mistruth and slander they have been submitting to Revdex.comas well as Haney Lumber Incand ANY and all others included.Complaints file with Revdex.com are neither true nor and are not defamatory until investigated.Defamation requires a statement of factThis is my side and statements of fact due me in theprocess of a complaint.Trampush Constructiom Inc has not had opportunity to rebut.The ***s have also gone over and above including Haney Lumber before our company hashad the legal time & recourse to response to the claimsSending contracts and stating falseallegations naming Trampush Construction IncThis is a defamatory lawsuit waiting to happen.Therefore, The ***s choice to send a letter to Haney Lumber Incis slandering not onlyTrampush Construction Inc., name and workmanship., but also the ***s named Adrianne atHaney Lumber Incas liable himself, for a bad referral as their employee.Time and place of complaints in proper order are clear in the forms online with the Revdex.comTo gomaliciously over and above addressing my suppliers before Trampush Construction Inchas evenreceived thru US postal mail , the complaint flle against Tram push Construction Inc is defamationas it occurred before process due our company.Upon entering the store of Haney Lumber Inc , Tom T [redacted] Owner , was confronted addressedby Marilyn H***, who also has been in business over years.The employee of Haney Lumber Inc , Adrianne was also attacked .It is agreed between the business Owners, that this behavior of ***s is slanderous anddefamatory.The order and manner of The ***s conduct is in violation of my rights , Revdex.com bi-laws andWashington Courts Law .The ***s attempts to adversely affect Trampush Construction Incbusiness, intend to create anegative impact, can affect not only our company name but also rates of Contractors license ,bonding & insurance as well as potential clients ahead in defamation of Tram push ConstructionIncreputation & integrity.Desired settlement: [redacted] and [redacted] need to retract their mistruths and defamation to not only the Revdex.com but also toHaney Lumber Inc.as well as Trampush Construction Incany and all others the ***s haveinvolved.A letter of retraction from the ***s needs to become record of this file .If these actions do not cease and desist, Trampush Construction Incwill have no other choicethan to pursue legal action naming [redacted] & [redacted] in a defamation action in WashingtonCourts and let the courts decide the legal recourse within.I have no further obligation to the ***s, and Trampush Construction Inc will not provide anyadditional work, that was never included in the one and only contract Nor contract with the***s here forward.Thank You for your time,DBA Trampush Construction Inc
We have been waiting for a response to our complaint for days (Augto Sept4) We have never received a response I have tried calling Revdex.com and cannot get a real person to answer the phone I don't know what to do next AGAIN - WE HAVE NEVER RECEIVED A RESPONSE FROM TRAMPUSH CONSTRUCTION # [redacted] If you have, kindly send it to us He has still never responded to us, nor has he cashed the check I wrote to him on 7/5/in the amount of $