Trans Continental Credit Collection Corp

Review: TCC mailed a claim for a medical bill from a hospital, which was roughly two years old. When contacting TCC and informing them of the hospital not charging my secondary insurance, they performed aggressive verbal tactics to attempt me to pay. I informed them I would dispute the claim and provide the necessary documentation. After doing my investigation, the hospital billed for two separate inquiries on the same date. My secondary insurance paid one of the inquiries. Furthermore, my secondary insurance has paid multiple claims to this hospital throughout the course of treatment. After investigating, one month after we received the bill back from the initial billing date, we informed the hospital to bill the secondary insurance. The hospital mistakenly billed the secondary insurance for the same claim number (please note there were two claims for the same date) that it had already billed. The hospital also made the billing inquiry 98 days after the initial billing date. After providing this information to TCC, they outlandishly determined I am still responsible for the payment. It is not in the best interest of TCC to not receiving any monies from me because this would go against its business model. I questioned the individual from TCC that my secondary insurance paid only a portioned amount for one of the two claims. I questioned him since TCC is the proprietor collector for this hospital, why wouldn’t the hospital bill me for the balance of one of the claims paid by my secondary insurance. He had no answer. I ask the individual speaking like a blatherskite to connect me to his supervisor. He stated, “His supervisor cannot help me and will say the same thing.” I asked to speak to the president of the entire company if his supervisor cannot help me. He stated to me in a condescending manner, “YEA OKAY.” I informed TCC that I would contact the hospital directly since TCC cannot assist. Additionally, I may have resolved this problem by calling the hospital directly. The frustrating component of this process is as a patient; I am not liable for the hospital lack of billing competence.Desired Settlement: Not paying the balance as the hospital is attempting to re submit the claim. The hospital mistakenly did not bill correctly for this one particular billing inquiry. hopefully, the hospital will receive the monies from the secondary insurance or write off the balance.