Transcience Corp. (Sea-Monkeys - Parts and Supplies)

Fwd: Complain #*** Has Been ResolvedInboxx Revdex.com of Metro Washington DC10:AM (minutes ago)to me ---------- Forwarded message ----------From: ***Date: Sun, May 24, at 12:PMSubject: Complain #*** Has Been ResolvedTo: [email protected] the
complaint I filed: Message from Revdex.com: "This message is in regard to your complaint submitted on 5/9/11:59:AM against Transcience Corp Your complaint was assigned ID ***." This complaint has been resolved as I received the items in the mail on 05/23/

In response to *** ***'s experienceI fielded a call from *** *** requesting my assistance to a matter she was unhappy withShe explained to me her concernsI was told about her concern from another sales manager who had talked with her earlier in the dayAnticipating I would be assisting
with her concern, began to interview the parties involved with her transactionI interviewed both our sales associate and our accessories specialist at different times and they both had similar storiesIn short, I was told that they both had talked with *** *** regarding remote start and asked her if she would like to add itShe told both of them that she did not want to at this time and if she changed her mind, she would do it in Maine.I am very sorry that *** *** feels we misinformed herWe do however feel that we did let her know upfront that she could add the remote startShe declined at that time and therefore, we will remain with our original decision and will not be paying for her to add the remote start.If there are any further questions regarding this matter, please direct them to my attention

From: [redacted]<[redacted].com>Date: Thu, Oct 22, 2015 at 1:02 PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].To: [email protected].  I wanted to provide an update on my...

complaint, #[redacted].After the complaint was closed, I received a package in the mail containing the items that were ordered.

From: Revdex.com of Metro Washington DC<[email protected]>Date: Thu, Jul 28, 2016 at 8:22 AMSubject: Fwd: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].To: [redacted] <[redacted]>---------- Forwarded...

message ----------From: PRETTY <[redacted]>Date: Wed, Jul 27, 2016 at 10:07 PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].To: Revdex.com <[email protected]>I just wanted to thank you for your help with getting my stuff for my sea monkeys I received my purchases in the mail today they were out of stock of 2 of the things I ordered so they substituted it with two extras so I am happy with this and appreciate it I hate how some people didn't get their stuff hope the company straightens up...Thank you[redacted]